Homer Skelton Ford

"Excellent Customer Service" Mark Hogan is an exceptional salesman who takes time to not only help his customers, but he goes the extra mile to actually listen to the wants, needs Mark Hogan is an exceptional salesman who takes time to not only help his customers, but he goes the extra mile to actually listen to the wants, needs and their concerns. More

"Comfortable atmospere." Mark Hogan made my truck buying very easy and simple. He is a real professional and really took the time to make sure I liked the truck I chose. He ma Mark Hogan made my truck buying very easy and simple. He is a real professional and really took the time to make sure I liked the truck I chose. He made the whole process from the financing, to my trade-in a very good experience. More

Customer Service I went to dealership with my heart set on a Mustang. Initial impression was negative when sales associate, Leslee Cox, approached me to state that the I went to dealership with my heart set on a Mustang. Initial impression was negative when sales associate, Leslee Cox, approached me to state that the dealership could not sell Mustangs. To my disappointment I almost left the dealership. I was then explained to that due to air bag concerns of certain year models that I could purchase a 2015-2016 model. I began my search for a model in stock at the dealership. I found a model and began to negotiate. The salesperson was inattentive and had a sense of not wanting to be selling a car. I was given to another associate, William, whom made the transaction pleasant. I purchased the vehicle based upon his demeanor and willingness to sell me a car. Then it went downhill from there once the papers were signed. I was given back to Leslee, who again did not want to be there and it was obvious. I was not given a tutorial or demonstration of the features/functions of my new car. I was literally told to read the owners manual. Then to add fuel to the fire I wasn't given a full tank of gas. When questioned about the gas he explained he filled it up but there must be something wrong with the fuel gauge. I then was told," you have a warranty so we will fix it.' Not what I wanted to hear. Seriously I just signed my name to a new car and you're telling me there may be something wrong with it! Where is customer service these days? I'm sorry if he had a bad day, but I hate to say"you're in customer service 'man!" Get a new job if you hate it that bad. Why should I as the consumer cry over what should be a great experience? Shame on this dealership if they hire people of this caliber. More

Worst Dealership Ever I think they treat people horrible...would not ever buy a car from them! Went to another dealership and brought a much better car then they had! From I think they treat people horrible...would not ever buy a car from them! Went to another dealership and brought a much better car then they had! From rthe beginning to the end it was horrible dealing with the dealership More