Honda Cars of Bellevue

I was able to complete a trade in for new vehicle a very short time! very short time! More

The service lady was rude and unprofessional. She tried to use aftermarket products on my car without asking me. You go to the dealership for Honda/Acura parts not after market. I am not sure She tried to use aftermarket products on my car without asking me. You go to the dealership for Honda/Acura parts not after market. I am not sure if they did all the services they said. My car was sitting out in the lot for 25 minutes before they came to get me. Also, there is a certain way to rotate my tires, and I need to tighten my hand. That was not followed. They will be hearing from me if they warped my rotors. More

Having bought many vehicles over the years, Honda of Bellevue was the easiest purchase experience ever. By far. Bellevue was the easiest purchase experience ever. By far. More

Honda Cars of Bellevue Review: Sales & Admin David Quach (Sales) Vehicle Knowledge - A+ Customer Acknowledgement and Desire to Fill Need - A Sales Manner is Open, Easy, Quach (Sales) Vehicle Knowledge - A+ Customer Acknowledgement and Desire to Fill Need - A Sales Manner is Open, Easy, Listening, and Friendly - A Follow up and Questions - A+ Overall - Cares about the Customer - A+ Chrlyn Alvarado (Finance) Customer Ease/Friendly - A+ Efficiency - A Represents auxiliary products offered - A More

This is my second new truck from HCB. Both times I was treated fairly and the staff was very helpful in answering my questions. Both times I was treated fairly and the staff was very helpful in answering my questions. More

Professional and friendly and made you feel welcomed. I wasn’t rushed and felt relaxed and was explained everything about finances to how to operate my new car. I wasn’t rushed and felt relaxed and was explained everything about finances to how to operate my new car. More

I have had excellent customer care from Terri and her team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, More

Took a little bit to get in for some recall repairs. But once we got in, service took about 1.5 hours for 2 recall repairs, software update and they even washed the car! Great experience 👍 But once we got in, service took about 1.5 hours for 2 recall repairs, software update and they even washed the car! Great experience 👍 More

This dealer sold me a 2025, $50k+ vehicle. At delivery time the rear hatch wouldn't open, but we were told to ignore it because 'it was probably just a low battery, the car had been sitting to At delivery time the rear hatch wouldn't open, but we were told to ignore it because 'it was probably just a low battery, the car had been sitting too long'. The car turned out to have 6 individual failures, all seemingly related to the electrical system. Three trips to the dealership later and 'they reset the system' (not sure if Honda calls theirs 'Accessory Control Module, but it's that). After 6 weeks of ownership the power steering shut off 6 times in one ten-minute drive. I called the dealer with yet another problem, and they first *told me to drive the car to them*. I was told to drive the car with power steering failing. I told them that even suggesting that opens them to liability, and they recanted and said to have it towed in. Now the fun part: This would be the fourth trip to the dealership in 6 weeks, and they refused to give me a loaner vehicle. I'm beyond busy, have multiple kids, etc: I'm just supposed to not have a car while they 'look into it'. Unacceptable. I've purchased two new Honda's from them, but I'll never set foot on their lot again. This is what happens when nepo babies take over businesses: Matthew S. has built NOTHING in his life, but his family ran the business so he gets to! I called and asked to speak to the GM and the exact words from the front desk were, "He doesn't accept calls from customers; you can leave him a message and he may call you back". Aka someone who knows literally nothing about actually serving customers, he only knows how to run a family business into the ground. More

I have always had polite and timely responses. We’ve purchased all our cars from this dealership. We’ve purchased all our cars from this dealership. More