Honda Cars of Rock Hill

I am a doctor and they did everything I asked in a timely amazing fashion I wouldn't go anywhere else to buy a car I have bought three cars from here and will be back to get a truck in a year for my husband amazing fashion I wouldn't go anywhere else to buy a car I have bought three cars from here and will be back to get a truck in a year for my husband thanks so much More

On 26 June 2013, I visited the dealership to talked with Mike Shaw concerning my right rear top panel on my Pilot. As usual Mike was professional, even after my unexpected visit and interruption to his sch Mike Shaw concerning my right rear top panel on my Pilot. As usual Mike was professional, even after my unexpected visit and interruption to his schedule. I told him my problem and right away he told me he had the right person to assist me. He took the time to walk me over to the Service dept. and introduce me to Connie Underwood. Connie was professional, concerned and eager to be of help. I couldn't put the problem in words that I thought made sense and she right away asked if my Pilot was on sight and suggested we go have a look at it. I was made to feel that my Pilot was still important as if it was a brand new honda. Connie looked at the problem and said we will take care of it. She went back to the Service dept. and got a specialist to asset the problem. He said that it could be fixed. Connie told me that they had to order the part which would be in on Tuesday and would contact me. On the following Tuesday sure enough I got the call but I was not available so I call the next day, thinking I would surely get the run-around because I had missed the call. I left Ms. Underwood a message and she called me back the same day. She asked when it would be convienent for me to come in, not setting up a date and telling me it to come in. It was refreshing to know a business had staff that recognizes the value of customers. Ms. Underwood is a great additional to your staff. I asked her if she would be my point-of-contact each time I needed service at the dealership and she agreed. I hope she and Mike is with the staff as long as I have my Pilot. Thank you Connie for a good experience Minnie /Smedley More

I really enjoyed working with Pete McCleave. I visited the showroom several times and talked with him. I took two test drives and he was able to answer all of my questions. He did not push me to buy anyth the showroom several times and talked with him. I took two test drives and he was able to answer all of my questions. He did not push me to buy anything before I was ready to buy. I looked at the 2012 Accords but they did not have all of the features that I wanted. I waited and the 2013 EX-L had most of the features that I wanted. The only thing that keeps this car from being top of the line is the fake looking woodgrain and cheap floor mats. If it had the nice woodgrain and nice floor mats like my 2001 Honda it would be comparable to a luxury car. Hendrick Honda in Pineville has better prices but the traffic is terrible getting in and out of there. More

Excellent service from beginning to end of sale! Mike Shaw is an excellent salesman. From his initial questions to determine what you're looking for, to his presentation and explanation of features, to a Shaw is an excellent salesman. From his initial questions to determine what you're looking for, to his presentation and explanation of features, to arriving at an acceptable price, he was great!! And I have to say, the little stuff (ie. the sign in the window AFTER we decided to buy the car " SORRY this is saved for Lauren") is an awesome touch. Our daughter loved it!! Definitely sealed the deal for her. Car dealerships certainly could use more salesmen like Mike Shaw :) More

My overall experience was great! Haskell was very helpful and patient with as I made a decision to purchase a we vehicle. He took his time after the purchase to help me understand the accessories of the car and patient with as I made a decision to purchase a we vehicle. He took his time after the purchase to help me understand the accessories of the car as well program some in demonstration for me to learn on my own. More

Very pleased with our interactions with Tim Oakes and Honda Cars Of Rock Hill.We were treated exceptionally well during our purchase and after. Highly Recommend Tim & the staff of Honda Cars Of Rock Hil Honda Cars Of Rock Hill.We were treated exceptionally well during our purchase and after. Highly Recommend Tim & the staff of Honda Cars Of Rock Hill. More

Relatively painless experience; great customer service by Gary Thornburg; very fair price; no pressure; dealership was eager to please without high pressure sales technique; best experience I've ever had buy Gary Thornburg; very fair price; no pressure; dealership was eager to please without high pressure sales technique; best experience I've ever had buying when a car More

Pete was more like a friend than a sales person. We tested 2 new Honda Civics and I purchased one. He is very knowledgeable and I learned a lot about the car in the short time I was with him. He went tested 2 new Honda Civics and I purchased one. He is very knowledgeable and I learned a lot about the car in the short time I was with him. He went over all the things I needed to know to drive the car. I got a real kick over the rear view camera. Pete was very courteous, and speaks like a perfect gentleman. I am glad to know Pete More

Can't say enough about the team at this dealership. From Tim to Andy and then to Pete, these guys are on the ball. From day one when I met Tim, I felt real comfortable with him. He walked me through From Tim to Andy and then to Pete, these guys are on the ball. From day one when I met Tim, I felt real comfortable with him. He walked me through all that I wanted to know about cars. I test drove cars with him and he explained each and every aspect of the vehicles. Andy was also great! He assured me that he would work on a deal for me and that he did. I also experienced hardly no wait time to process paper work. Pete was also a great guy. I would like to thank all three for a job well done. If you need a car, I highly reccommend that you go to Honda of Rock Hill. Very friendly. More