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Honda Cars of Rock Hill
Rock Hill, SC
877 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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877 Reviews of Honda Cars of Rock Hill
December 31, 2012
This has been the best car buying experience that I have ever had. My sales person Mike Shaw and his manger (I'm sorry forgot his name and didnt see his picture)) were upfront and honest with me and address ever had. My sales person Mike Shaw and his manger (I'm sorry forgot his name and didnt see his picture)) were upfront and honest with me and address all of my questions.Once I decided on the right car for me the process went fast and smooth,even the paper signing. I would recommend this delearship to everyone I know that wants to buy a Honda. More
by kevinbc
Employees Worked With
Pete Pistone
December 21, 2012
On 30 November 2012, I purchased a Honda Pilot, my first SUV and Honda. I called Mike Shaw to set up an appointment to visit the dealership. Mr. Shaw was available on time to meet with me, which was import SUV and Honda. I called Mike Shaw to set up an appointment to visit the dealership. Mr. Shaw was available on time to meet with me, which was important to me and showed that he valued my time as well. I let him know that I wanted a Pilot with running boards/lights, Navigation system and tinted windows. He showed me a Pilot with all the things I wanted except the running boards w/lights. The running boards/lights was later installed as specified. He showed me how the Pilot worked all features and also we had a test drive. Mr. Shaw was professional, not pushy and not impatient with a woman making her own decisions. I met with Pete Pistone to close the deal, which in itself was an experience that was pleasant. Mr. Pistone was professional and didn't push any extras to make a dollar off me. As a woman buying a vehicle we experience alot of assuming we don't know what we want and the color only matters, but that's not the case we want a deal too. The team of Mr. Shaw and Mr. Pistone was an excellent deal that I got at the dealership. I recommend that they train others on how to be professional and patient with women buyers. I appreciate the time they took we me, especially answering all the questions, doubts and hesitation I had making the deal. The experience is worth recommending to others. Thank you Mr. Shaw, you said I would be happy and I am glad I took that advise because I love my deal and my Honda Pilot. Everything you said would take place did, even getting my tags early. More
by GirlNoct2
Employees Worked With
Mike Shaw
December 12, 2012
I recently purchased a 2012 Honda Crosstour. Jerry Whitehead was the salesman I worked with; he was very helpful and friendly. I visited several other car dealerships before I made a decision on my pu Whitehead was the salesman I worked with; he was very helpful and friendly. I visited several other car dealerships before I made a decision on my purchase, and I chose HCRH because Mr. Whitehead was understanding about what I could afford and was willing to work with us. I'm happy with the deal I received and love everything about my new car. I would definitely purchase another car from this dealership again. More
by cemcc55
Employees Worked With
Jerry Whitehead
November 25, 2012
This was, by far, the worst experience I have ever had with any purchase/business. It started with being duped by Mike Easley and Russ Crumpton. I stated very clearly that I did not want to lease a vehicl with any purchase/business. It started with being duped by Mike Easley and Russ Crumpton. I stated very clearly that I did not want to lease a vehicle, but I was mislead by the "Leadership Purchase Program" that was pushed on me claiming that it was not a lease. Essentially, it has all the components of a lease, which seems to make it a lease with a different name. (I am told that it is illegal in N. Carolina). Aside from all that, I noticed the car had issues within the first couple of weeks of driving it. I took it to the service dept. who then sent it to a body shop for repair. None of the issues were fixed. I took it back to the service dept which attempted to fix the problems again and in return created an additional problem. Then one of the service advisors, Chris Rice, drove my car to his home overnight, yet, on the service records stated that I rode with someone from the service dept. and was unable to duplicate the issues with the car. After getting the general manager involved, Cam Stewart, I received several contradictions from one phone call to the next. For example, in an effort to trade out my car for a newer model, I was upset that Cam was asking me to finance the car for about $4000 more than even the MSRP. He stated early one morning on the phone that he was not in the office that day, but he had "run" those numbers himself and he was not going to second guess his figures. He did agree to call in to the dealership and would call me back to confirm the numbers. He called back 2 hours later and stated that the numbers were wrong, but blamed the error on sales associate, Mike Easley, and said if I would have just come into the finance dept to sign papers, then the finance dept would have caught his mistake. This was just 2 hrs after he told me that no one else compiled those figures but himself. The initial corrected numbers still put the car over MSRP. In short, I would obviously not recommend this dealership for sales or service. More
by FedupwithHondaRH
Employees Worked With
Chris Rice, Colby ?, Russ Crumpton, Justin Westall, Mike Easley
November 12, 2012
Wesley was very friendly and helpful. He was respectful, never making me feel rushed or pressured to make a decision. I would recommend him to others who are considering a new car. never making me feel rushed or pressured to make a decision. I would recommend him to others who are considering a new car. More
by sarahann1101
Employees Worked With
Wesley Watts
October 29, 2012
Yes, I would recommend this dealership. The staff was extremely friendly and curtious. When my wife was making her final decision we ended up test driving several models, the salesman remained understan extremely friendly and curtious. When my wife was making her final decision we ended up test driving several models, the salesman remained understanding. More
by nets17048
Employees Worked With
Pete Pistone, Walt Folker
October 28, 2012
Fred Woodfin provided outstanding service. He worked very hard to find the right vehicle and work with my budget on my new car purchase. The buying experience was the best car buying experience I have very hard to find the right vehicle and work with my budget on my new car purchase. The buying experience was the best car buying experience I have had and this is my second Honda Odyssey purchase. More
by Seastead's
Employees Worked With
Fred Woodfin
October 19, 2012
Pete was great. Professional got me in and out of the paper work portion of the purchase. Mike was good. Seemed a little lost at times about the next steps, almost as if he was new. He was professio paper work portion of the purchase. Mike was good. Seemed a little lost at times about the next steps, almost as if he was new. He was professional and answered all my questions. This is the second car I purchased from this dealership. I would use them again. The only issue I had was the time it took to process the transaction. I came in on a Monday and put half the money down and let them know I would be back on Thursday to process the purchase. I stopped by on Wednesday to let them know I would be back on Thursday and via e-mail let them know when I was coming. I get there and make the purchase and had to wait for more than an hour after the paper work was done for the car to be washed and detailed. The dealership had three days notice and still didn't have the car ready. I arrived at the dealer at 9:10 and didn't leave until 12:15. This was with a trade-in and a cash transaction. Not a major undertaking. More
by tah363
Employees Worked With
Pete Pistone
