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Honda North

Danvers, MA

4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

September 08, 2022

Michael Desrosier went above and beyond in delivering a car to us. It was a team effort with the finance department (John and Jay) in order to navigate unusual registration needs. We are grateful for the More

by Ajkanic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Desrosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John D'Alfonso
Sep 09, 2022 -

Honda North responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honda North! Sincerely, Honda North

September 04, 2022

Told me 3 hours to repair, and got me out of there in 45 minutes. Was doubtful that the sun visor replacement would be covered under warranty, but the parts and labor were no charge. My service representati More

by Norrisdano
Recommend Dealer
Yes
Employees Worked With
Michael Desrosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean from service desk, Robert Conwell
Sep 06, 2022 -

Honda North responded

Norris, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

August 22, 2022

I went for an oil change and a tire rotation on Saturday 8/20/22 @ 8:30 AM. They called me after 45 minutes and said I was all set and the work was completed. When I got to my car it was still in line to b More

by peterfollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember names of the people I dealt with.
Aug 26, 2022 -

Honda North responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Honda North

August 22, 2022

Michael was outstanding in helping me purchase a new CR-V. He was incredibly responsive to all my questions, usually responding immediately. I appreciate his patience and expertise. I highly recommend h More

by LDS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Desrosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Honda North responded

Congratulations on your new CRV! We are so glad that we had the opportunity to work with you, and that Michael could make this a top-notch experience! We look forward to continuing to serve you in the future. Sincerely, Honda North

August 06, 2022

After 15 years with the same truck and having a vague idea of what we were looking for, we were referred to Honda North. As soon as we went in, we met Mike Desrosiers. We couldn't be luckier! Mike is More

by carjay2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Desrosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Killian
Aug 08, 2022 -

Honda North responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Mike and all of us at Honda North are glad to have you as a customer. Sincerely, Honda North

Aug 09, 2022 -

carjay2 responded

Of course. I am enjoying the CRV very much, have gotten lots of compliments and have shared my experience with several friends and acquaintances. Thanks!

July 26, 2022

Well done as always! Stopped in unannounced with a 4 inch steel rod jammed in my tire. Frailin, the auto technician had me on the road in no time. He was very friendly a More

by dsmarquis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frailin and our team were able to help in such a timely manner. Thank you again for choosing Honda North, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

July 08, 2022

If you want someone to go above and beyond and really get you what you want Mike is your man!!! He is hard working and very down to earth. He was amazing to work with. Definitely recommend him to anyone look More

by Meccles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Desrosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Honda North responded

Thank you so much for your kind words for Michael, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

July 04, 2022

Great experience at Honda North thanks to Kevin Majeskey, he was knowledgeable and so helpful! He made the entire experience of buying a new car stress free and easy! More

by davidaraftery188
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Majeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Honda North responded

David, thank you so much for choosing Honda North! Congrats on your new purchase, and let us know if we can be of any more assistance! Sincerely, Honda North

June 30, 2022

I had a great experience at Honda North due to Dominic and Joe Giacometti Ridgeline 2012 More

by Armand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giacometti
Jul 01, 2022 -

Honda North responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North

June 25, 2022

Sean gave us a second experience of how easy it is to buy a new car. He was very informative. He saved me a lot of stress. I would recommend Sean to anyone who asks how was my experience. Thanks Sean. More

by feri
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Honda North responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda North! Sincerely, Honda North

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