Honda On Grand

I normally don’t leave reviews like this, but after several disappointing visits, I feel it’s necessary. The communication is poor, interactions are rushed, and the customer service is consistently lac several disappointing visits, I feel it’s necessary. The communication is poor, interactions are rushed, and the customer service is consistently lacking. On top of that, no car wash service is offered. This is why I always hesitate to come back. I hope this feedback helps improve the experience for others. More

Great experience. Super efficient, fast, clean and friendly. Besides regular maintenance, I had a recall that was automatically resolved. Easy and well run. Super efficient, fast, clean and friendly. Besides regular maintenance, I had a recall that was automatically resolved. Easy and well run. More

Kind courteous service and repairs done right! The staff keeps you informed throughout the process. The staff keeps you informed throughout the process. More

I still don't understand why the dealership doesn't wash my vehicle after ig does service. When I owned my Chevy Trailblazer and Dodge Durango the service departments always washed my vehicle after service. my vehicle after ig does service. When I owned my Chevy Trailblazer and Dodge Durango the service departments always washed my vehicle after service. More

Seamless service and you have the control on what additional services you want to perform via mobile phone. Service made easy and comfortable. additional services you want to perform via mobile phone. Service made easy and comfortable. More

I would never bring my car back to them. My coolant was low and never told me about it My coolant was low and never told me about it More

Great service, car ready when told it would be. Waiting room comfortable and coffee machine is good. Waiting room comfortable and coffee machine is good. More

Very much a fan of this service station/dealership. The only issue is that their prices are absurd, Honda is one of the most affordable cars to maintenance but with their prices and labor it feels like The only issue is that their prices are absurd, Honda is one of the most affordable cars to maintenance but with their prices and labor it feels like I own a Mercedes. I ended up Paying over 1K for a sensor that costs $400. Also had to pay an additional $200 at the time of pick up and was not told I’d have to pay even more money on top of the thousand I just spent. So unfortunately I believe my time of going to Honda is at an end. Thank you for the services though… More

The repairs were completed quickly and easily. Waiting room was comfortable. I rate this service department very highly. Waiting room was comfortable. I rate this service department very highly. More

They act like they don't care. Brand new car first I'm getting serviced didn't even want to check my tire pressure. Any other dealer will check everything else and give you a car w Brand new car first I'm getting serviced didn't even want to check my tire pressure. Any other dealer will check everything else and give you a car wash. These people act like they could care less :-/ More