Honda On Grand

James is professional, personable, respectful and thorough. My experience was positive. I will continue to be a repeat customer. thorough. My experience was positive. I will continue to be a repeat customer. More

David was very helpful and walked through what was needed to be repaired. I was very thankful for the shuttle as well. Made getting the repair done so much easier for me. to be repaired. I was very thankful for the shuttle as well. Made getting the repair done so much easier for me. More

I usually have a good experience, but not this time. Kevin Brown repeatedly told me the suspension repair needed for my vehicle is not covered by my factory extended warranty that was purchased at their Kevin Brown repeatedly told me the suspension repair needed for my vehicle is not covered by my factory extended warranty that was purchased at their dealership. I had to do all of the leg work to verify coverage for the necessary part. Mr. Brown never verified by part number to ensure the repair would or would not be covered. Thanks to another advisor, I was able to get the repair done through my warranty at a later date. I wish to never work with Mr. Brown again as he does not aim to truly take care of his clients to provide a wonderful service experience. More

Very accomodating and efficient. Worked with me and my schedule. Have done business with the dealership for years and will continue to do so. Worked with me and my schedule. Have done business with the dealership for years and will continue to do so. More

everyone there is very friendly and helpful. i appreciated the quick service that i received as well i appreciated the quick service that i received as well More

Great dealership and service department. Andres always does a great job. I highly recommend Honda on Grand. Andres always does a great job. I highly recommend Honda on Grand. More

Great efficient service, with attention to detail! The staff are truly professional and well departments are well coordinated. Honda on Grand is the only dealer I trust! The staff are truly professional and well departments are well coordinated. Honda on Grand is the only dealer I trust! More

Poor experience. I went in with a specific vehicle error code, which they fixed in a timely manner. Once they were done, i see that 3 new warning lights had come on ( I went in with a specific vehicle error code, which they fixed in a timely manner. Once they were done, i see that 3 new warning lights had come on (that werent there before). They said they weren't responsible and denied liability, while quoting me a $250 fee to diagnose the problem. This was my first and last experience with them. More

John was very courteous, and the service was excellent. Everything was completed within the exact timeframe they promised. Really appreciated the professionalism Everything was completed within the exact timeframe they promised. Really appreciated the professionalism More

My car runs okay for now. But I am going to be looking for a different vehicle soon. But I am going to be looking for a different vehicle soon. More