Honda On Grand

I had a great experience with the purchase all the way up to the financing, where the only hassle was getting past the added insurance they tried to tack on. to the financing, where the only hassle was getting past the added insurance they tried to tack on. More

Fast and friendly help. Great customer service, very informative. Lots of great cars to choose from Great customer service, very informative. Lots of great cars to choose from More

Fast service very professional and knowledgeable i appreciate great customer service. It is very nice service. appreciate great customer service. It is very nice service. More

Everyone here is fantastic! Dave was great. Kevin was also great who helped me last time. Their supervisor is also fantastic. They go above and beyond for their customers. Dave was great. Kevin was also great who helped me last time. Their supervisor is also fantastic. They go above and beyond for their customers. More

This is my 4th Honda I've had the pleasure working with Danny on. Great service and seamless transaction. Easiest auto experience we've ever had thanks to Danny and Ray! Danny on. Great service and seamless transaction. Easiest auto experience we've ever had thanks to Danny and Ray! More

Polite friendly service, I was not over pressured to buy. Finance dept sales were aggressive with extended coverages Finance dept sales were aggressive with extended coverages More

Disappointed. Took car in and it took several hours for diagnosis. They did note headlamp replacement still under warranty and needed to set appointment to repla Took car in and it took several hours for diagnosis. They did note headlamp replacement still under warranty and needed to set appointment to replace cat converter and would complete both. I was given an 8:30 am appointment. However, when dropping off the car, I was told the mechanic doesn't arrive until 9:30 that morning. After several hours, I texted for an update. The response took a long time and was written exactly as follows: "Unfortunately, we received the wrong converter. The correct part is on backorder with no ETA. So today I was only able to completed your recall, and headlamp replacement." It seems that the backorder, if ordering the correct part, should have been noted at time of order. I appreciate the recall headlamp replacement, but feel I wasted two days and the problem isn't fixed. I was told just to see the cashier (no charge, as car wasn't fixed), but there was no conversation or direction as to what to do next...just the text. Now I have to find this part elsewhere as it appears Honda has no near-term solution or recommendation. I have been researching new cars to make a purchase in the next few months. I previously purchased this car and a CRV from this dealership and was happy with the reliability of both cars. However, I now have reservations on purchasing another Honda. More

Fast, friendly, efficient - James got me checked in and handled everything perfectly for us. Appreciate the online notifications for service and payment. Great system and support you have. handled everything perfectly for us. Appreciate the online notifications for service and payment. Great system and support you have. More

I had an amazing experience from beginning to end, Fredy was cordial and kept me on the loop the entire time. No pressure at any time and I was on my way in a timely manner. Thank you team Honda on Grand! was cordial and kept me on the loop the entire time. No pressure at any time and I was on my way in a timely manner. Thank you team Honda on Grand! More

It was fast and efficient. I'm very happy with Honda on Grand. Thank you! I'm very happy with Honda on Grand. Thank you! More