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Honda On Grand
Elmhurst, IL
2,059 Reviews
At Honda on Grand, please review our extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord and Pilot. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Honda on Grand, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Honda on Grand's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Honda on Grand service your vehicle.
At Honda on Grand, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,059 reviews
November 11, 2023
I went in to get an oil change and to get the tires check. They didn’t do anything to tired just question it if it was under warranty and didn’t even explain to what was the issue. At the end they just check. They didn’t do anything to tired just question it if it was under warranty and didn’t even explain to what was the issue. At the end they just gave me keys and nothing more. Poor experience More
by julissa.cruzado
Verified CustomerEmployees Worked With
Helpful November 11, 2023
Interactions with staff were pleasant. Kevin was open and honest about service charges. Total wait time for service on 11/10/23 was 3hrs. Seemed excessive. Kevin was open and honest about service charges. Total wait time for service on 11/10/23 was 3hrs. Seemed excessive. More
by MHARMAN1982
Employees Worked With
November 11, 2023
The process of buying was easy! Vince Doronzo was so nice, helpful and easy going with the sale! He was wonderful and very knowledgeable to work with and we couldn’t be happier with Vince Doronzo was so nice, helpful and easy going with the sale! He was wonderful and very knowledgeable to work with and we couldn’t be happier with our purchase of the Odyssey! More
by michaelcordes4
Employees Worked With
November 10, 2023
It was a quick service . . in and out under an hour. waiting room was clean. . in and out under an hour. waiting room was clean. More
by martinez0811
Employees Worked With
November 10, 2023
We were walk-ins and had an issue that needed prompt attention. Honda fixed the problem while we waited. The service tech gave us options and we chose the one that worked for us. No pressure so it was p attention. Honda fixed the problem while we waited. The service tech gave us options and we chose the one that worked for us. No pressure so it was pleasant to work with Brolin. More
by ERICAKAEEBS
Employees Worked With
November 09, 2023
Mr. Taub was helpful. What bothered me, however, was the length of time the service took. If I had known at the beginning that I would have to spend 3.5 hours in the waiting room, I would have gone home and length of time the service took. If I had known at the beginning that I would have to spend 3.5 hours in the waiting room, I would have gone home and then come back. More
by stavamiroslav
Employees Worked With
November 09, 2023
Clean, and the people were friendly. I had an unexpected major repair and so my frustrations are more with the cost than the facility or the people. I had an unexpected major repair and so my frustrations are more with the cost than the facility or the people. More
by bdawe
Employees Worked With
November 09, 2023
I could not be happier with the entire experience. Honda on Grand and Marcel are excellent! Honda on Grand and Marcel are excellent! More
by cwiznik
November 08, 2023
Went in for an oil change, did the job required, did their normal routine checks. Said the battery was not holding a reserve charge, battery only 4 months old, told me it needed replacing. I took it bac their normal routine checks. Said the battery was not holding a reserve charge, battery only 4 months old, told me it needed replacing. I took it back to where I purchased it they put a full range of test as I watched and it was determined that the battery was at 100% charge and all other perimeters were meet. I hope that this location’s machine was off and will be recalibrated, and that they didn’t try and sell me something I didn’t need. More
by DANNYWILSON0
Employees Worked With
November 08, 2023
I called with the problem. They got me in right away and the service took less time. Then they told me. Very helpful and pleasant! They got me in right away and the service took less time. Then they told me. Very helpful and pleasant! More
by rlregole
Employees Worked With
