Honda On Grand

I bought a new car here 6 months ago, and had a good experience. I've been now to the service center twice, once for a recall and once for the free oil change, and all experiences were great. experience. I've been now to the service center twice, once for a recall and once for the free oil change, and all experiences were great. More

Great service! Very friendly and very informative, if they don’t have it, they will get it for you! And they make sure you understand everything before you leave wi Very friendly and very informative, if they don’t have it, they will get it for you! And they make sure you understand everything before you leave with your new car! More

Kevin was respectful, kind, and conscientious. 10/10 would return again when I need service on any of my vehicles. 10/10 would return again when I need service on any of my vehicles. More

The service department is friendly and efficient. They let you what to expect and keep you updated on the progress. They let you what to expect and keep you updated on the progress. More

Overall: Honda on Grand is a good car dealership overall, with a great salesman named Vince. However, the finance department, particularly Edgar, is shady and untrustworthy. I would recommend Vince overall, with a great salesman named Vince. However, the finance department, particularly Edgar, is shady and untrustworthy. I would recommend Vince 100%, but I would ask for anyone else than Edgar for the financing portion. Sales: Vince is an amazing salesman. He is responsive, provides information as requested, and is great to work with. I would highly recommend him to anyone looking to buy a car from Honda on Grand. Vince is extremely knowledgeable about the cars he sells. He was able to answer all of my questions and help me find the perfect car for my needs and budget. Vince is very patient and understanding. He didn't pressure me to buy a car that I wasn't comfortable with, and he took the time to explain all of my options to me. Vince is very friendly and personable. He made the car buying process enjoyable and stress-free. Vince is honest and trustworthy. I never felt like he was trying to sell me something I didn't need or want. Vince is committed to customer satisfaction. He went above and beyond to make sure that I was happy with my purchase. I would highly recommend Vince to anyone looking to buy a car. Finance: Edgar in the finance department is very shady. He showed me a sign off sheet and did not correct me when I signed on the wrong line, which resulted in a service contract being added to my purchase without my consent. He also proceeded to enter selections on an iPad without giving me an opportunity to review them. I take responsibility for not reviewing the printed paperwork to make sure that there was no service contract, but Edgar's behavior was less than transparent and made me drive 2 hours (1 hour there and another hour back) to correct the mistake. Recommendation: I would recommend Honda on Grand, but I would ask for anyone else than Edgar for the financing portion. I understand that finance is incentivized to sell service contracts, but Edgar's behavior was unacceptable. Rating: 4 out of 5 stars, with 1 star deducted for the shady behavior of Edgar in the finance department. More

Thank you Sam Syed and Danny Estevez provided excellent services for us to lease 2024 CRL - EXL Honda. This is the second times we have leased our cars through this Honda On Grand. The second time we ha services for us to lease 2024 CRL - EXL Honda. This is the second times we have leased our cars through this Honda On Grand. The second time we have worked with Sam Syed. We also referred other family member to leased the car at this location. Much appreciate your professional knowledges and experiences. Best wishes to your business. More

The prices are great and so are the sales staff working there. This should be your first stop when shopping for a car. there. This should be your first stop when shopping for a car. More

Very good service I will be back for my next son car Luis help me a lot Luis help me a lot More

Very helpful and very professional and nice and polite and friendly explain the details to you about your car , what the mechanic is going to do to your car and let you know what the cost will be. and friendly explain the details to you about your car , what the mechanic is going to do to your car and let you know what the cost will be. More

This is my second time purchasing from this dealership. The service is excellent and I would definitely recommend this location. The service is excellent and I would definitely recommend this location. More