Honda On Grand

I called to make an appointment the day before get there Ivan claims I didn’t have appointment. Waited almost 2 hrs for an oil change and when get the vehicle they didn’t even reset the dash. Ivan claims I didn’t have appointment. Waited almost 2 hrs for an oil change and when get the vehicle they didn’t even reset the dash. More

Overall , I had a good time except for the last time they didn’t write down any recommendations on the summary sheet didn’t write down any recommendations on the summary sheet More

I am loyal Honda customer with 3 Hondas, 2 bought and serviced exclusively at this dealership. Will never return. I returned today and spoke with assistant service manager Dave regarding leaking oil pan serviced exclusively at this dealership. Will never return. I returned today and spoke with assistant service manager Dave regarding leaking oil pan due to mechanic over tightening bolt 3 days ago. Quoted me $1200 to replace oil pan. Said not their problem. Considering filling small claims action against dealership. His response was do what you have to do. Probably spent $85,000 with dealership over years on cars and services. Will probably buy another brand after this experience. More

It has been a pleasure to work with Kevin C. , he's pleasant and professional, , he's pleasant and professional, More

I bought three cars with Igor Royzengurt at this dillership and was very satisfied with each purchase and how I was treated. He is the best. dillership and was very satisfied with each purchase and how I was treated. He is the best. More

Savannah provide the following, Excellent service Communication also excellent Overall excellent I will return for future service service Communication also excellent Overall excellent I will return for future service More

I was treated in a dismissive and disrespectful way when I asked for details on the proposed purchase of 4 new tires. When asked to spend $1400 on new tires I think I am entitled to know the manufacturer an I asked for details on the proposed purchase of 4 new tires. When asked to spend $1400 on new tires I think I am entitled to know the manufacturer and model number of the tires. Keven Czyznewski said, "I told you already." When I asked him to give me something in writing he scribbled Bridgestone on the estimate. Not a very persuasive sales technique. It makes it difficult to go ahead with the purchase with confidence that I won't be mistreated again. More

Brolin was informed by repeated messages that the “Engine temperature is near heat limit.” He suggested it might be a computer error and mentioned that he would have a technician take a look at it. Later, temperature is near heat limit.” He suggested it might be a computer error and mentioned that he would have a technician take a look at it. Later, I discovered that the radiator was dry after a coolant exchange performed at another facility. Additionally, someone reset service code one, which is for tire rotation. I had not requested this, and the code was reset without my consent. I also inquired about the labor cost for replacing both rear lower control arms and was told it would be $900, without any further explanation or concern. Finally, I asked how much a visual inspection would cost to determine if I needed a replacement, and I was quoted a fee of $200 something. Had I driven a long distance or not kept up with service codes, what would the consequences be? I submitted this review to avoid causing trouble for anyone. I don’t want other loyal Honda owners to experience this unacceptable issue. More

I asked for a new key fob to be programmed. I provided my “driver 1” key fob and received another “driver 1” key fob. Now I have to 2 “driver 1” key fobs. When I inquired how this could be r I provided my “driver 1” key fob and received another “driver 1” key fob. Now I have to 2 “driver 1” key fobs. When I inquired how this could be resolved, I was told I’d have to come back to the service department to have a new key fob programming. This is unprofessional and should have have happened. More

My perception, Knowledge and honesty are not key points of Honda On Grand That i experienced. of Honda On Grand That i experienced. More