Honda On Grand - Service Center

Sam Day is an outstanding representative and continues to support me as a customer. Moonroof was out of alignment since purchased. Still may not be correct after my service and will continue to monitor. Th support me as a customer. Moonroof was out of alignment since purchased. Still may not be correct after my service and will continue to monitor. Thank you More

Very professional, contacted me to explain what they recommended after the inspection and kept me informed recommended after the inspection and kept me informed More

The dealership is always a great experience. They are friendly to work with and literally go the extra mile. They gave me a shuttle ride to get my 2-year-old diapers while my car was being servi They are friendly to work with and literally go the extra mile. They gave me a shuttle ride to get my 2-year-old diapers while my car was being serviced for longer than expected. Shout out to Dom. More

I had an appointment for an oil change and it took three hours and was $89. My husband has always insisted we use the dealership for our maintenance but I will never use them again. I had asked that they hours and was $89. My husband has always insisted we use the dealership for our maintenance but I will never use them again. I had asked that they change my windshield wipers as well and when I was checking out David told me they couldn't do the wipers because they weren't Honda wipers...I had no idea what that meant and told him I didn't know what that meant and he said he could put new Honda wipers on for $90 and asked if that was what I wanted...I had been there for three hours and missed 2 important work meetings...I drove to a Jiffy Lube and had new wipers in less than 10 minutes. More

Love the service department. Always helpful and friendly. The only issue is when i schedule, they need to get an oil filter. This time it was not ordered in advance. Next time Always helpful and friendly. The only issue is when i schedule, they need to get an oil filter. This time it was not ordered in advance. Next time should be normal. More

So professional and knowledgeable! !! I was extremely comfortable at my appointment and Kevin even educated me on a couple of things. He did an excellent job! !! I was extremely comfortable at my appointment and Kevin even educated me on a couple of things. He did an excellent job! More

They are always friendly and attend in the time they give you the appointment, I recommend it whenever there is an opportunity, you the appointment, I recommend it whenever there is an opportunity, More

Dave took me in right away, explained everything and were accommodating. I wish I would have been updated on the progress. accommodating. I wish I would have been updated on the progress. More

Clean, nice chairs, pleasant workers, do job smoothly on time on what they said, just great experience time on what they said, just great experience More

Ivan was awesome. He took excellent care of me. After inspecting my brakes on Saturday, he arranged to get me in first thing on Monday even though it was going to be b He took excellent care of me. After inspecting my brakes on Saturday, he arranged to get me in first thing on Monday even though it was going to be busy. Communication was great throughout the experience and the work was done on time and to my expectations. Thank you! More