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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,172 Reviews

1,172 Reviews of Honda On Grand - Service Center

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October 11, 2024

Brolin was very helpful with the entire process of what I needed to be done with my car. More

by mjb1572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brolin Amrahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

If I thought they might read this, I’d chronicle a list of disappointments. Honda quality is over-rated and this dealership provides over-priced and questionable service. Emphatic thumbs down to Honda on More

by TCONNOLLY6161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some guy who identified himself as John.
October 10, 2024

Took longer than I thought. Everyone was nice but when I left my screen on dashboard was not acting right. I called to see if there was something I can do to correct this but th More

by beanstlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cunniff
October 09, 2024

John was able to assist me with a same day appointment and explained thoroughly what the problem was with my vehicle. Great customer service is what keeps me returning to this Honda dealership! More

by meanse09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Assistant Service Manager
October 09, 2024

I really like Honda on Grand’s service. They are professional, thorough, and nice guys!!! More

by ranallosandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Czyzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Briars
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Taub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brolin Amrahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bertolotti
October 05, 2024

Didn’t get an e-mail for inspection report after oil change. No one answered in service. More

by GFARSAL
Recommend Dealer
Yes
Employees Worked With
Kevin Czyzewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

The advisor is very courteous and very nice fellow and explained everything to me what went wrong More

by DADDO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Czyzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Sam Day is an outstanding representative and continues to support me as a customer. Moonroof was out of alignment since purchased. Still may not be correct after my service and will continue to monitor. Th More

by kpdsp44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cunniff
October 01, 2024

Very professional, contacted me to explain what they recommended after the inspection and kept me informed More

by grochowskir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Czyzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

The dealership is always a great experience. They are friendly to work with and literally go the extra mile. They gave me a shuttle ride to get my 2-year-old diapers while my car was being servi More

by Judith Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Briars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dom
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