Honda On Grand - Service Center

I have always been satisfied but this time there were services recommended and when price checking the market I found your dealer was charging double the market rate. For that reason I will not be comin services recommended and when price checking the market I found your dealer was charging double the market rate. For that reason I will not be coming back. It’s a dishonest business practice More

Brolin is the best! He took care of our problem with patience, empathy and professionalism. He took care of our problem with patience, empathy and professionalism. More

In the past, I have not had good experiences with Honda on Grand Service dept but this time around, it was a great experience. Ivan was wonderful to work with, great communication and updates regarding my on Grand Service dept but this time around, it was a great experience. Ivan was wonderful to work with, great communication and updates regarding my repair. It was a very pleasant experience start to finish. More

Work completed was good. Car was kept 4 days. A simple call back could’ve saved me $1000. Car was kept 4 days. A simple call back could’ve saved me $1000. More

John Cunniff Service Advisor John set my appointment and reserved my part for my RECALL on my fuel pump module. When I arrived at my appointment, JOHN got me right in and I also had them look at the A/ and reserved my part for my RECALL on my fuel pump module. When I arrived at my appointment, JOHN got me right in and I also had them look at the A/C. John let me know the service would take about two hours. John kept me updated throughout the waited time, the work took just about two hours. JOHN was great to work with and I definitely recommend him DD. More

Did not get satisfactory explanation about financing to pay repair bill. Much confusion as to how I could pay it. Not exactly the way I wanted to pay the bill, but it wasn’t explained clearly enough. Lesso pay repair bill. Much confusion as to how I could pay it. Not exactly the way I wanted to pay the bill, but it wasn’t explained clearly enough. Lesson learned! More

Courteous & offered me a ride back home because my car wouldn’t be ready until the next day. wouldn’t be ready until the next day. More

I didn’t have an appointment but was waited on right away very courteously and professionally. I was kept updated by John and have a plan for future addition work. very courteously and professionally. I was kept updated by John and have a plan for future addition work. More

Service was swift and efficient. I would definitely work with Kevin and team again! Thank you! I would definitely work with Kevin and team again! Thank you! More

I waited almost 2 hours for an oil change and tire rotation. That was a very long time to wait when I can go elsewhere and get it done in 20 minutes or less. rotation. That was a very long time to wait when I can go elsewhere and get it done in 20 minutes or less. More