Honda On Grand - Service Center

Poor service. Untrustworthy. Disorganized. Paid $625 to fix an issue, got car back and same issue next day. Cost another $150 to fix. Not convinced first fix Untrustworthy. Disorganized. Paid $625 to fix an issue, got car back and same issue next day. Cost another $150 to fix. Not convinced first fix was even needed Multiple times they tried to get me to add 1-3k worth of additional services that were not needed (confirmed by outside mechanic) - different list each time - and items listed first time not on list next time even though nothing done. More

Service rep listened to what I was saying, explained things well and was spot on about timing for services needed. Kept apprised on progression. Waiting room very comfortable. things well and was spot on about timing for services needed. Kept apprised on progression. Waiting room very comfortable. More

Very experienced and professional Helpful and kind to customers who are not always up to date on vehicles technology. customers who are not always up to date on vehicles technology. More

Excellent service in timely manner even I went for the early first service of the new car. early first service of the new car. More

They did a very good job. Very efficient. There was explanation for all the work. Very efficient. There was explanation for all the work. More

James was very nice, did a nice job, friendly and personable, l liked him very much. personable, l liked him very much. More

This time it was a long time and did not find the paper on the inspection of the car. on the inspection of the car. More

Was very happy with the time frame of how long my car was in service in service More

It took way too long for an oil change. Seen others helped before me because they had friends there. So wrong. Won’t be back again. My apt was 830 left at almost 12. Seen others helped before me because they had friends there. So wrong. Won’t be back again. My apt was 830 left at almost 12. More

Very nice people at front desk, the service was professional and didn't take long professional and didn't take long More