Honda On Grand - Service Center

They were great. Fixed my trunk quickly. They were friendly and went above and beyond. Fixed my trunk quickly. They were friendly and went above and beyond. More

Very easy to get a service appointment (could have gotten same day). Check in was smooth on day of service. Would have liked a little more explanation of what was needed to be done and team had a hard time f same day). Check in was smooth on day of service. Would have liked a little more explanation of what was needed to be done and team had a hard time figuring out what was covered by service contract. Everyone was very friendly and service was done in under 2 hrs More

Service Rep David Taub is condescending, lacks the knowledge on vehicles that he thinks he has, assumes he knows what he's talking about, but does not. On top of all this, he lacks situational awarene knowledge on vehicles that he thinks he has, assumes he knows what he's talking about, but does not. On top of all this, he lacks situational awareness to realize that maybe he should close the door behind him when he decides to do unprofessional things such as talking trash about a client to his manager. I will be contacting the Better Business Bureau as well as filing another complaint to Honda corporate about this employee. More

VERY PLEASED WITH THE SERVICE DEPT. STAFF AND THOUROGH SERVICE. THE WAITING AREA IS VERY OPEN AND SPACIOUS. STAFF AND THOUROGH SERVICE. THE WAITING AREA IS VERY OPEN AND SPACIOUS. More

This is a great dealership with great advisors. I don’t plan on going anywhere else thank you Brolin for being helpful, honest and quick to get me in and out of the dealership I don’t plan on going anywhere else thank you Brolin for being helpful, honest and quick to get me in and out of the dealership More

I arrived at my appointment time for an oil change and battery check. Sat for 1.5 hours before I checked on progress. I was told my car was just finishing. Found out later at home when I opened my email t battery check. Sat for 1.5 hours before I checked on progress. I was told my car was just finishing. Found out later at home when I opened my email that the technician or service advisor had emailed me during my visit to say I had 2 urgent issues with my car that I needed to approve. I was sitting right there the whole time…no one spoke to me, not even when I went by their desks to check on progress. I wasn’t advised to look for an email as their way of communicating, and I do not get emails on my phone. So I felt a little frustrated by this. Never had this happen before so I wasn’t expecting that. Needless to say, I was unable to address the “critical issues.” Also my car keeps feeling like it wants to stall, and I just changed the oil, so I’m not happy about that either. More

Wonderful dealer. But the service I got always they take care of me.even they try to close on time I went one time two minutes before they close but they took care of But the service I got always they take care of me.even they try to close on time I went one time two minutes before they close but they took care of me. I like the service wonderful . Keep up the good work. Thank you, Seeta More

The service was quick and good, I got to relax in some comfortable chairs while waiting. comfortable chairs while waiting. More

The service department replaced the leaking condenser covered by my 5 stars warranty plan. I really appreciate the quick as well as quality of their service. covered by my 5 stars warranty plan. I really appreciate the quick as well as quality of their service. More

Great service, great personnel, great waiting room provide the total package for a great dealership. provide the total package for a great dealership. More