Honda On Grand - Service Center

The dealership has been there for years. I had some work done on my 2004 Odyssey minivan. Always wondered who would take such an old car to a dealer and now it is me. But the minivan has I had some work done on my 2004 Odyssey minivan. Always wondered who would take such an old car to a dealer and now it is me. But the minivan has been very reliable and the experience with Honda on Grand - including buying the van, some oil changes, some more serious work always ended okay. Never happy with the prices. But when you go to a dealer you are paying for the knowledge and the quality parts. So here we are - took the van in to get some work done on the seatbelt buckle. The SRS light was on, and it was the driver side latch. This was replaced under warranty - no questions - the work and parts definitely worth it. But what was questionable was some minor cleaning they did on the belt side - $100. I feel like this is part of the 'tip' mentality these days. Making a little extra to cover all those expenses. Honda warrantying safety for 20 years makes up for it though. So good experience overall. Keep doing good things Honda and Honda on Grand. More

You should never get a bill for $300 for when you just go in for an oil change when your Civic has just 20,000 miles. They took full advantage of a non-savey person! xxxxxxxx in service department. You have in for an oil change when your Civic has just 20,000 miles. They took full advantage of a non-savey person! xxxxxxxx in service department. You have been forewarned! More

James was great to work with. I received efficient, thorough, and courteous service. I appreciate all the hard work that went into making this happen. I received efficient, thorough, and courteous service. I appreciate all the hard work that went into making this happen. More

Kevin is very good. He offers nice service. My car completed oil changed within a reasonable time. He offers nice service. My car completed oil changed within a reasonable time. More

Always very thorough and helpful. I can’t say enough good things about Honda on Grand! I can’t say enough good things about Honda on Grand! More

Car inspection paperwork is not given anymore. It is said it will be emailed but nothing so far! It is said it will be emailed but nothing so far! More

Transparent and pleasant workmanship that looks our for the best interest of the car owner. the best interest of the car owner. More

Good service and on time. Will recommend to others. Nice waiting area with coffee machine Will recommend to others. Nice waiting area with coffee machine More

Employee are rude. .they don’t care Coustember.. I wheat so … new guys working he s I don’t know..nothing .they don’t care Coustember.. I wheat so … new guys working he s I don’t know..nothing More

The service was wonderful. They identified the issue and resolved it promptly. They notified me quickly when the job was completed. Very happy with the service. David was a ple They identified the issue and resolved it promptly. They notified me quickly when the job was completed. Very happy with the service. David was a pleasure to work with. More