Honda On Grand - Service Center

Awesome customer service. Good fast quality work. comfortable spacious waiting area and even have desks and tables so you can do work on while you wait Good fast quality work. comfortable spacious waiting area and even have desks and tables so you can do work on while you wait More

Super helpful, organized and friendly! Worker with our schedule and made the process super easy. Worker with our schedule and made the process super easy. More

Scheduled oil change for 8:30am. Was told it would take "hour, hour 15 tops". After an hour 15 I went to the desk and they hadn't even looked at my car yet. The guy who was holding a Was told it would take "hour, hour 15 tops". After an hour 15 I went to the desk and they hadn't even looked at my car yet. The guy who was holding all the tickets (not the guy handling customers up front) was giving me attitude, making excuses, and made it seem like I was an inconvenience for bringing my car in for an oil change. Asked to speak with manager and they finally worked on my car. They said they "briefly looked at things" as part of the routine service, which I'm calling xx. Terrible experience and was surprised to be treated that way after spending $40k on a new car last year! More

Awesome service. James did a great job addressing all the issues with my car. He did a great job and would highly recommend him to other customers. James did a great job addressing all the issues with my car. He did a great job and would highly recommend him to other customers. More

good service on time and easy to make appt. waiting room was very nice. very happy with serivce overall waiting room was very nice. very happy with serivce overall More

Tried to get me to do a lot of unnecessary work for thousands of dollars. Left tires at all different levels and most well overinflated after tire rotation thousands of dollars. Left tires at all different levels and most well overinflated after tire rotation More

Good experience taking my car to Honda on Grand for maintenance and David Taub is excellent service representative. maintenance and David Taub is excellent service representative. More

Brolin so nice. But we had a maintenance agreement mentioned to him at beginning and then suspension work was found and done but not phoned in. We checked with Bro But we had a maintenance agreement mentioned to him at beginning and then suspension work was found and done but not phoned in. We checked with Brolin afterwards and he said phone it in now, which I have done. Unclear if I will be successful. So it is possible 482$ of (probably) covered work under our plan / warranty may not be covered now. We have gotten good help and it has been pleasant to come to Honda there and we do plan to be back More

They were able to help me with a recall on my car took care of the issue right away everyone is always very helpful. care of the issue right away everyone is always very helpful. More

I'm somewhat disappointed that my car was not washed prior to delivery. Most dealerships make an effort to do so.. Other than that, all was good. prior to delivery. Most dealerships make an effort to do so.. Other than that, all was good. More