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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,166 Reviews

1,166 Reviews of Honda On Grand - Service Center

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January 27, 2024

David was very helpful and professional and he worked very fast in order to find me an available appointment time that mached my request. This is my fourth visit to the shop and I have no complaints so More

by LEFTER1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bertolotti
January 26, 2024

Great service! ! The entire team from start to finish is awesome. My experience has been very positive. Highly recommend More

by ines.pereira315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Brolin was knowledgeable, professional, and polite. Service was prompt and professional. Waiting room was comfortable. No complaints. More

by masonea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brolin Amrahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Honda on Grand Service handled our covered maintenance promptly and at no cost to us. The oil was changed, while I worked from the waiting room. Thank you. More

by jbifero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince D’Oronzo, DANIEL RAZO
January 25, 2024

Very unprofessionally handle the case. Charge was excessively higher. Will not visit this location again. More

by fmhscha01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bertolotti
January 23, 2024

Awesome dealership gets things done on time and very professional. David was great and he explained everything that needed to be done. More

by rn2762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taub
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

My boarder drives the Honda and she has always been happy with the work done on the car by the dealership……Tom Scarth, owner. More

by spooner207
Recommend Dealer
Yes
Employees Worked With
David Taub
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Excellent service, wouldn't go anywhere else! Dealing with James Briars and David Abraham is such a pleasure. Both take the time to explain what your car needs and why is so refreshing. Plus t More

by D13SOBERSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Briars
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

He was so kind, and he explain me what they need to replace in my own language. More

by milenkeri82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Very poor communication having to do with my car having no heat. Brought it in on Tuesday, was told it would be 4 or 5 hours. Picked it up at 5, but still no heat, so I brought it right back. On Wednesday More

by M. Swanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bertolotti
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