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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,164 Reviews

1,164 Reviews of Honda On Grand - Service Center

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December 30, 2023

Always a good consistent experience. When it comes to car service one always looks for customer first and consideration. Honda on Grand always the same More

by OBLLPRESIDENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Briars
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Very good customer service. Everything was convenient and ran smoothly. Kept us notified of status. More

by judyk52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taub
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

James was a great service advisor! He was so knowledgeable and kind. The next time I need service, I definitely plan to return! More

by JACQUELINE MCGHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Briars
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Never called to update the status of my vehicle. I had to call. Took almost 8 hours for a check engine light & oil change. Had to call twice. Did not seem to know what the issue was. Was very inatt More

by cjatgels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Czyzewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Luera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Wonderful service department! I didn’t have an appointment, but the engine light had come on. They found and fixed the problem while I waited. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taub
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Awesome opossum in and out the same day, needed to tackle my basic maintenance will be back More

by llaciel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier, David Bertolotti
December 27, 2023

Excellent service every time. David takes good care of me. Would keep coming back to this dealership More

by Sherline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bertolotti
December 27, 2023

very professional, Kevin told me approximately how long it will take for maintenance and signed the paperwork . More

by ordtower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Czyzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

Kevin was great. Thank you so much. Merry Christmas, also 15 word min is bizarre. More

by jonasiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Czyzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

2016 pre owned HondaCRV bought with 32,000 miles…now 51,000….wouldn’t go into reverse…warranty 84 months or 100,000 miles ran out in August of 2023. Brolin did his best to help me lower the cost of a ne More

by sparmenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brolin Amrahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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