Back

Honda Universe

Lakewood Township, NJ

4.9
1,980 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Contact Dealership

1085 Ocean Ave

Lakewood Township, NJ

08701

Directions

By Type

Showing 1,980 reviews

January 04, 2019

One of the best car dealers !!! Carmine was an amazing help, helping me find the best car for me. He is one of the best car dealers that we went to and me and my father highly recomm More

by Elian0306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 04, 2019 -

Honda Universe responded

Hello Elian, thank you for your review and for the five-star rating. We're happy to hear that Carmine was able to help you and thanks for choosing Honda Universe, and we hope to see you again soon!

January 03, 2019

End of year purchase Expected mega pressure, instead encountered a salesman who wanted to work with us to put us in the car we wanted to buy not the car they wanted to sel More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Umoru, Cynthia Cubero
Jan 03, 2019 -

Honda Universe responded

Hello Trish, thank you for taking the time to share your review with us. It is a pleasure to know that our team went above and beyond to provide you with such excellent assistance and we hope to see you again!

January 02, 2019

Honesty and Integrity I drove 2.5 hours to go with my best friend in hopes she could get a new car, we had a gone to another dealer and had a quote from them. Christine Bar More

by Geargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Barrett, Cynthia Cubero
Jan 03, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Christine made your friend's car buying experience great. We appreciate the support for Honda Universe, and we hope to see you again!

January 02, 2019

happy ending Carmine worked hard to get the vehicle at the price that worked for me. He accommodated my schedule and even came in early to help me, much appreciate More

by happy ending
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 03, 2019 -

Honda Universe responded

Thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to provide you with such excellent assistance!

January 01, 2019

Happy New Year Steve was very friendly and helpful.He took the time to show us all the features that came with our new car.He even helped with pairing my phone to th More

by seniorlady18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
Jan 02, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Steve made your car buying experience great. Thanks for choosing Honda Universe, and we hope to see you again soon!

December 31, 2018

Great experience purchasing my first new car I went on facebook one day, and had been looking for a bunch of weeks for the perfect car. The Honda CRV appeared that was at Honda Universe in Lakewo More

by john the awesome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 01, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Carmine made your car buying experience great. Thanks for choosing Honda Universe, and we hope to see you again soon!

December 30, 2018

Great Steve Umoru was fantastic. He was very welcoming, very helpful and professional. He helped me find my dream car within my price limit and made the pro More

by Kp12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
Dec 31, 2018 -

Honda Universe responded

Thank you for your review and for the five-star rating. We're happy to hear that Steve was able to help you. Congrats on your new car and thanks for choosing Honda Universe, and we hope to see you again soon!

December 30, 2018

Great experience! Carmine was super to work with. He fully explained the car that I was interested in and then got me the price I was looking for. I would definitely More

by Karma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Dec 30, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that Carmine went above and beyond to provide you with such excellent assistance and we hope to see you again!

December 29, 2018

Hidden Costs Unpleasant surprises. $1200 dealer inspection charge for a used Honda was hidden in the footnotes (No charge at another dealer). Document fees were a More

by MarkD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phone conversation with Kelleigh were misleading., Miguel Aleman, Michael Pocost
Jan 03, 2019 -

Honda Universe responded

Hello Mark, thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customers' satisfaction is our top priority. Please give us a call at (732) 719-6964 and our staff will be happy to discuss your concerns with you.

December 29, 2018

Amazing experience knowing I was able to get a car on my ow! Thank you Christina you were amazing! I came in just looking to find out if it was possible to get a car and not only did you and Honda team made it p More

by alazaro1257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Barrett
Dec 30, 2018 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Christina made your car buying experience great. Thanks for choosing Honda Universe, and we hope to see you again soon!

...
137
...