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Honda Universe

Lakewood Township, NJ

4.9
1,980 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,980 reviews

December 29, 2018

Great, Easy, No Hassle Experience I did a lot of research online so I knew exactly what I wanted but wasn't sure if I wanted to finance or lease my next car. I worked with Christina a More

by violet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Barrett
Dec 29, 2018 -

Honda Universe responded

Hello Violet, thank you for taking the time to share your review with us. It is a pleasure to know that Christina went above and beyond to provide you with such excellent assistance and we hope to see you again!

December 28, 2018

NO QUOTES via Email Was told by the sales rep that Honda Universe will not send quotes by email. You just have to rely on a phone call, their word and a trip to the deal More

by RAZORCADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erina Mestey-Jones
Feb 05, 2019 -

Honda Universe responded

Thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customer's satisfaction is our top priority. Please give us a call at (732) 719-6964 ad our staff will be happy to discuss your concerns with you.

December 17, 2018

Great Experience. I just stopped in to take a look and ended up with a new car. They listened to what my budget was and came up with an offer I couldn't resist. More

by YJASmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru, Ozzy Rosa
Dec 18, 2018 -

Honda Universe responded

Thank you for your review and for the five-star rating. We're happy to hear that you were able to receive the information you needed. Congrats on your new car and thanks for choosing Honda Universe, and we hope to see you again soon!

December 13, 2018

Exellent Becouse of the treatment that i received they were very helpfull and worked with me on pricing and what kind of car i should get. More

by Brooklyn34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Barrett
Dec 18, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that our team was able to provide you with such excellent assistance and we hope to see you again!

December 08, 2018

Fantastic Great experience, came just to look they were so friendly and knowledgeable I left with a car. I really apriaciate the time spent with me showing me More

by Redbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Anzevino
Dec 09, 2018 -

Honda Universe responded

Thank you so much for your positive feedback and for the five-star rating! We're thrilled to know that our team was able to help and we look forward to seeing you again in the future!

December 07, 2018

As promised Every 3 years I have to start the process of negotiating a new lease for my mom who lives 80 miles away, not always easy because I dont have a lot of More

by Boca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heylin Liriano, Ozzy Rosa
Dec 09, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that Heylin, Nick and Ozzy went above and beyond to provide you with such excellent assistance and we hope to see you again!

December 03, 2018

Exceptional service How many people can say they actually felt comfortable the minute they walked into a dealership? Me!!! I called and spoke with Katlyn who was cover More

by CRHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn, Heylin Liriano
Dec 04, 2018 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that Heylin went above and beyond to provide you with such excellent assistance and we hope to see you again!

December 02, 2018

Scam universe Stay away from this place at all levels this place is a scam from the sales to the finance. I can really see why vehicles sit on your lot for as long More

by Honda finance scam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cynthia Cubero
November 30, 2018

Great Experiance John was very knowledgeable and provide great information on the Honda CRX I am considering. Not quite ready to purchase but with the info provide by More

by Barb G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2018 -

Honda Universe responded

Hello Barb, thanks for your review and for the five-star rating. We're happy to hear that you were able to receive the information you needed. Thanks for choosing Honda Universe, and we hope to see you again soon!

November 30, 2018

Great customer service I bought my crv and I worked with John Mcgraw. He got me an excellent deal. I’m so happy with my new car. I would definitely recommend this dealership More

by ivsmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2018 -

Honda Universe responded

Thank you so much for your positive feedback and for the five-star rating! We're so thrilled to know that John was able to help you get the car you wanted. Congratulations on your new CR-V, and we look forward to seeing you again in the future!

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