Honda Universe

Had a great exchange with internet salesperson, came in to see about a 2011 Honda Odyssey, preapproved and with a substantial downpayment. Manager would not budge off list, no only unreasonable, rude and p to see about a 2011 Honda Odyssey, preapproved and with a substantial downpayment. Manager would not budge off list, no only unreasonable, rude and pompous. Would not even talk with us. He blurted out, well if you dont buy it someone else will, he then said I know 5 dealers that are selling these cars for $2000 over msrp. I dont think he or Honda realizes the state of the economy. A buyer in the hand is worth having all those cars sitting on their lot???? More

I received a settlement from a car that was totaled and wanted to pay cash for a new Honda Accord. I live in NY but got a supposed good deal with Honda Universe by phone. They couldn’t tell me the exact pr wanted to pay cash for a new Honda Accord. I live in NY but got a supposed good deal with Honda Universe by phone. They couldn’t tell me the exact price so I couldn’t get a bank check. They assured me if my credit was good they would accept a personal check or they would actually deliver the car to me in Long Island as long as I came in to pick out the car and sign the paperwork. Once there, they told me I could finance the car and just pay it off when I got the bill and I wouldn’t be charged any interest. Three different people there assured me I "would not be charged one cent in interest." I stupidly believed them and took the car home. A month later, I got my bill from Honda Financing, paid it in full, and was charged $156 in interest. Apparently, interest is charged from the day you sign the finance form. They knew very well I’d be charged but lied to me to make the sale. But after some negotiation with their customer service, they have refunded my interest. So I am very happy about that. More

I went to the dealership originally just to test drive the new cr-z. I test drove it and liked it but knew it was out of my price range. When Ed and I got back to the dealership he worked the numbers and the new cr-z. I test drove it and liked it but knew it was out of my price range. When Ed and I got back to the dealership he worked the numbers and it turned out to be out of my price range. Ed then looked around to see what cars I could afford. Turns out he found this cute little honda civic, brand new 2010 so we took that for a test drive and i loved it! Ed was very patient with me and followed all my guidlines that i had and did NOT try to pressure me into putting more money out or putting me in something I didnt like. Then when it came time for the loan approval, george (dont know his last name but he sits behind the desk with all the computers, i think in finance) he was able to get my rate VERY resonable and low. I was shocked!! and VERY happy!! I recommend this dealer to ANYONE who wants to buy a new or used honda!! More

My wife and I were looking for a new or used vehicle if the price was right. We came in at closing time and Joe went the extra effort to help us find a car for the right price (a 2007 hybrid Honda Accord) the price was right. We came in at closing time and Joe went the extra effort to help us find a car for the right price (a 2007 hybrid Honda Accord). He was very professional, helpful, friendly, and very courteous! His supervisor (Brian) was also very professional explaining the financial aspect and warranties. He too was very friendly, clear and concise and laid out all of our options. Lastly, while Joe was preparing the documents and before we needed to speak with Brian, we happened to speak with another salesman (Raoul) there since the dealership was now open over an hour longer because of us. Raoul was also very kind, courteous and professional. As it turned out, by the dealership staying open to cater to us, another family came in and while we were with Brian closing up our sale, Joe made another sale! That family overheard how friendly Joe was with us and knew they wanted to wait around and speak with him too. All in all, my wife and I felt we made friends as opposed to just a business deal! Thank you Joe, Brian and Raoul! Keep up the great work. Sincerely, Ed and Mariana More

I just got back from Honda Universe after leasing my CR-V and was very pleased with the service, particularly with Sales Manager Joe Dominguez. I found him very knowledgable, pleasant and professional. At th and was very pleased with the service, particularly with Sales Manager Joe Dominguez. I found him very knowledgable, pleasant and professional. At the end of this lease period, I would gladly ask to work with Joe again and will most definitely recommend this Dealership to my friends and family. More

Mitch, Joe, and James were very nice to work with. I had a great experience at the dealership. All of them were friendly and very helpful. I will recommend this dealership to friends and family. I felt very a great experience at the dealership. All of them were friendly and very helpful. I will recommend this dealership to friends and family. I felt very comfortable buying this vehicle from them. Thank you, Chris Vicari More

The best experience I've ever had at a car dealership. Tony was wonderful and helped me every step of the way. James in finance were great as well. I'll be buying all my vehicles through Honda Universe Tony was wonderful and helped me every step of the way. James in finance were great as well. I'll be buying all my vehicles through Honda Universe from now on. Thank you for a stress-free and enjoyable experience. More

Yesterday was one of those days were a trip to several dealerships was like a bad visit to a dentist, then I came to Honda Universe quite by accident. I had gone to a nearby Chevy dealership to look at a dealerships was like a bad visit to a dentist, then I came to Honda Universe quite by accident. I had gone to a nearby Chevy dealership to look at a small suv but while their price was not too bad, that old familiar sales pressure was there, as well as a very negative feeling that I got when they were reluctant to give me back the keys of my car (trade-in) until we had closure on the deal. Nevertheless I was almost ready to reluctantly buy when I noticed the Honda dealership sign literally across the road. So, I half heartily though one more place to try, then I'd go back and probably get the Chevy. Was I ever in for a surprise, the young woman who greeted me at the door of the Honda dealership was pleasant, low keyed and extremely knowledgeable about the vehicles that they sold. The entire staff from the manager, sales managers, service crew and of course my salesperson, Lexah, were more than helpful, they were all extraordinary. The truth of the matter was that I was made to feel like a beloved member of the family at Thanksgiving. And all of this came with a great deal. In all of may years of buying cars: Dodge, Ford, Chevy, Cadillac and Honda, this is perhaps the first time that I feel that not only did I get the best vehicle, but I got it for the very best price possible. More

We were shopping for a Honda Odyssy for a month. We visited Honda dealers in the area and we were very disappointed the way treated us. We accidently stumbled upon Honda Universe in the internet. From visited Honda dealers in the area and we were very disappointed the way treated us. We accidently stumbled upon Honda Universe in the internet. From the first phone call to the final transaction our experience was very pleasant. They go out of their way to make the customers happy. We would recommend this dealership to anyone. More

Bought a used Pontiac Vibe here for a good price. Sales staff are not too pushy and are willing to negotiate. The salesman let me check that everything in the car worked, without hovering over my every mov staff are not too pushy and are willing to negotiate. The salesman let me check that everything in the car worked, without hovering over my every move, and offered to take my car back ~50 miles since I came in a rental (this actually requires 3 cars since I have to drive the rental back, he drives the car I bought, and someone else drives the car the salesman comes back in). Overall a positive experience. More