Honda Universe

This experience was great. I purchased two cars and John and Glenn went above and beyond to make it a pleasurable experience. John's knowledge and calmness were a blessing. I would definitely recommend Jo and Glenn went above and beyond to make it a pleasurable experience. John's knowledge and calmness were a blessing. I would definitely recommend John to my friends. More

Our experience at Honda Universe was a pleasurable on from the very beginning. We were in the market for a new minivan and called around to get information about costs and availability of the vehicles. from the very beginning. We were in the market for a new minivan and called around to get information about costs and availability of the vehicles. Meredith was up front and straightforward with all the information we asked for and explained every cost, and let us know what vans were available on the lot and offsite. She disclosed every step of the cost process and left nothing out. That was very important to us because no one wants to walk into a dealership with a price that works for you and find out that there were "hidden" costs that weren't mentioned. That is deceitful. Everyone was very nice and personable. We even ran into an old neighborhood friend of my husband's from their childhood and he is a sales associate at this dealership! I had a Honda Accord several years ago and loved it very much. We were very excited to be Honda owners once again. The van rides so nice and is a very comfortable vehicle to drive. I absolutely love it! My mother-in-law will be looking for a new car soon and we will definitely be bringing her to this dealership to check out the Honda cars. Overall, we had a great experience from beginning to end at Honda Universe! More

Excellent customer service and price. Emlpoyees friendly and accomodating. Went there late, close to closing, but staff willing to stay to fininsh the deal. Would highly recommend. and accomodating. Went there late, close to closing, but staff willing to stay to fininsh the deal. Would highly recommend. More

My experience at Honda Universe was great!Dale Burstain and John Mcgraw took very good care of me. Walking in I had no idea which Honda I wanted and whether I wanted to lease/finance. John & Dale were able and John Mcgraw took very good care of me. Walking in I had no idea which Honda I wanted and whether I wanted to lease/finance. John & Dale were able to help me decide and I ended up driving away in my 2012 Honda Accord SE. Defiantly recommanding Honda Universe to family/friends! More

John was a pleasure to deal with. He has a realistic, non-aggressive approach that makes you feel at ease. I would definitely refer anyone interested in buying a car to him. After our purchase, he was non-aggressive approach that makes you feel at ease. I would definitely refer anyone interested in buying a car to him. After our purchase, he was quick to check on us, and to make sure we were pleased. We had a great experience. More

First truck i bought in 2004. This truck i bought recently, lets just say brakes squeek, ac works sometimes, rear door lock nit working, battery died, car revs dangerously in gear, electrical problem recently, lets just say brakes squeek, ac works sometimes, rear door lock nit working, battery died, car revs dangerously in gear, electrical problem which cause interferance with speakers, i found rust on the bottom if the rear door and lower control arms damaged rust. So my experience is horrible. I wrote a good review initially until 3 days later the truck started showing its dark side. John Mcgraw nice guy but not too educated on his product he is selling. The 100 and whatever safety point inspection is a joke and the service and sales department speak to different languages apparently horrible communication issue. Lets just say i wont be purchasing my third vehicle from here nor will the people closest to me. I got suckered into this truck now since i bought a full warrany i only have to pay the $100 deductable for each item repair, its gonna add up. Thanks John for calling me back, yea right. Honda Universe went downhill since 2004. Dont be a sucker buy elsewhere. More

The staff at Hona Universe are very helpful and not pushy. John McGraw worked with us in order to get the best vehile for our family. pushy. John McGraw worked with us in order to get the best vehile for our family. More

John was very knowledgeable about the cars and the overall business. He welcomed me at the door and continued to make me and my 4 year old son feel welcomed throughout my car purchase. John was very overall business. He welcomed me at the door and continued to make me and my 4 year old son feel welcomed throughout my car purchase. John was very patient and always honest with me and all my questions. He was understanding and always made me feel as if I was his main concern as soon as i entered the showroom. My daughter will be looking to purchase a vehicle and I wouldn't have her go anywhere else and to request John for a wonderful buying experiece. Thanks John! Alicia P. More

John McGraw was a pleasure to work with. He was very patient with us and made us comfortable.He made our long drive to NJ worthwhile. patient with us and made us comfortable.He made our long drive to NJ worthwhile. More

The Honda Accord LX that I purchased was everything that I could have hoped for. Scott was able to get me a great price with the financing that we both saw fit. I am newly employed and starting out on a bud I could have hoped for. Scott was able to get me a great price with the financing that we both saw fit. I am newly employed and starting out on a budget and we were able to find the car that was the most suitable for me. These guys are highly recommended. More