Honda Westborough

AC Compressor Replacement Brought car in for A/C check. Was informed the compressor was bad and needed to be replaced. Made appointment for the service and it was completed i Brought car in for A/C check. Was informed the compressor was bad and needed to be replaced. Made appointment for the service and it was completed in a timely fashion. More

Justin was great to work with. Kept me informed all the way about the status of my car. Will definitely work with Justin again in the future. way about the status of my car. Will definitely work with Justin again in the future. More

convenient and accommodating Convenient location and hours of operation. Scheduling was easy and work performed on time. Service advisor provided clear and concise information an Convenient location and hours of operation. Scheduling was easy and work performed on time. Service advisor provided clear and concise information and updates.All personnel wore masks, gloves and facility provided hand sanitizer. More

The best service! Just wanted to drop a quick note to compliment James Bulger and Scott Sundlie at your Westborough MA showroom. I've been getting cars from James for o Just wanted to drop a quick note to compliment James Bulger and Scott Sundlie at your Westborough MA showroom. I've been getting cars from James for over 20 years, and he is the best! And Scott was terrific as well. I got an Accord EX-L hybrid, and it is fantastic. I previously had an Infiniti (that I'd gotten from James) and this is actually a nicer car! Expect to see me back in three years! Best, Joe Wolvek More

Great service. Even with a few hiccups along the way, dealer and sales group made quick decisions which ultimately lead to a great experience overall. dealer and sales group made quick decisions which ultimately lead to a great experience overall. More

Very simple and easy transaction Norm is great to work with, made it very simple to get us into a new lease car. Actually surprising how simple it was, thank you Norm Norm is great to work with, made it very simple to get us into a new lease car. Actually surprising how simple it was, thank you Norm More

Justin was awesome- friendly, efficient and followed all social distancing safety protocol. The cashier was friendly, clearly explained procedure for safe checkout. She made sure I used the correct pen a social distancing safety protocol. The cashier was friendly, clearly explained procedure for safe checkout. She made sure I used the correct pen and put it back down in specified area. More

Excellent Experience From arrival to departure...I was VERY Satisfied with how I was handled. I was immediately taken and addressed warmly. The work I needed done was expl From arrival to departure...I was VERY Satisfied with how I was handled. I was immediately taken and addressed warmly. The work I needed done was explained. He broke it down in an easy and understandable way as well as broke down the costs for me. The area was clean and inviting. The time it took for my car to be finished was minimal and accurate. The entire staff is truly concerned about their customers. Thank you for a great experience. More

Excellant service provided by professionals that truly care From arrival to departure everything goes like clockwork. Work that needed to be done was explained as well as the costs. In spite of all the extra s From arrival to departure everything goes like clockwork. Work that needed to be done was explained as well as the costs. In spite of all the extra steps required during the pandemic, the entire staff just keeps on doing their jobs and are truly concerned about the customers. More

Professionalism at its best! My husband and I spent many weeks looking for the perfect car, with all the bells and whistles that one can get in a car, but most importantly at a go My husband and I spent many weeks looking for the perfect car, with all the bells and whistles that one can get in a car, but most importantly at a good price. Well, Monday my husband went online, wrote what we were interested in, next day I received a call from Laurie on the 19th of May. I was soon transferred to Stephen Santo. We talked, I liked what he had to say, then I shared it with my husband who was at work and we made an appointment to go in the next day. It was Wednesday the 20th. We were informed by Stephen, Sy would be helping us but we would see him later. Sy made the process and the negotiations go as smoothly and kept us informed all the time, once we decided to buy a 2019 CRV-EXL New. After we were approved, not expecting to get the car the same day, Sy tells us, he can deliver the car for us that day. I was elated! That never happened before in our 48 years of buying new and used cars, never! We then met with Justin who showed us the incentives Honda was offering due to Covid 19. We couldn’t pass up the great deals. Justin did a great job explaining everything. After all was said and done, Stephen came out to see and talk with us, congratulated us on the car, and he did a great job for us with all the help he had. Then the general manager James Bulger, sat down with us and explained many things about the owner, the facilities, a very friendly man. He let us know if we had any questions or problems to call him right away. All dealers are not the same, so if you don’t know this, you could be paying more than you honestly need. We are so happy with our car, and it all is due to the professionalism done at Herb Chambers Honda in Westborough. More