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Honda Westborough
Westborough, MA
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
January 01, 2022
Norman is a great salesman to work with, explained Norman is a great salesman to work with, explained everything and made this purchase easy. Norman is a great salesman to work with, explained everything and made this purchase easy. More
by cakediva54
Employees Worked With
December 29, 2021
Herb Chambers Honda in Westborough replaced my daughters Transmission and on the civic in world record time. They gave us a loaner vehicle and Jody in customer service rep was great and kept us up-to-date Transmission and on the civic in world record time. They gave us a loaner vehicle and Jody in customer service rep was great and kept us up-to-date and communicated with us through the whole process. More
by Michael
Employees Worked With
James sinclair, Jody Smith
December 27, 2021
I have been regularly visiting Herb Chambers Honda Westboro for servicing my vehicle. My recent experience has been quite underwhelming. I was in the waiting area for 1.5 hrs and was not informed wh Westboro for servicing my vehicle. My recent experience has been quite underwhelming. I was in the waiting area for 1.5 hrs and was not informed when the vehicle is ready. When I approached the service desk, I was told that there are two other service items which they recommend but it would take them another hour to get it done. The car was not even washed which they do it every time with servicing. More
by Mayank
Employees Worked With
James
December 22, 2021
Had my 1st B-1 service for my 2020 CR—V. Intake was fast, courteous and on time. Service was completed on schedule with no hidden costs or additions - James even applied a $5 coupon that I was not expecting courteous and on time. Service was completed on schedule with no hidden costs or additions - James even applied a $5 coupon that I was not expecting. James was professional, knowledgeable and friendly. Overall, the visit was excellent and not the worst way to spend an early Saturday afternoon. More
by Steve Barbash
Employees Worked With
James
December 22, 2021
Always professional and pleasant Everything is always Always professional and pleasant Everything is always explained fully and all questions answered Have been leasing cars since 2006. Always professional and pleasant Everything is always explained fully and all questions answered Have been leasing cars since 2006. More
by Lilimol
Employees Worked With
Heather
December 20, 2021
Incredible service from the first contact point to the very end! James, Alex, Jody are the team to beat, rather that no one can beat!!! very end! James, Alex, Jody are the team to beat, rather that no one can beat!!! More
by nbonasoro
December 17, 2021
We’ve been buying cars there for years through Norm Meth We’ve been buying cars there for years through Norm Meth who is now like family and incredible service has come with it. Thanks guys We’ve been buying cars there for years through Norm Meth who is now like family and incredible service has come with it. Thanks guys More
by Kathyd55
Employees Worked With
Matt Gonyea, Randy Robinson, Jody Smith , Peter Roun
December 15, 2021
No pressure excellent vehicles fairly priced They go in No pressure excellent vehicles fairly priced They go in to detail to make sure you are completely satisfied No pressure excellent vehicles fairly priced They go in to detail to make sure you are completely satisfied More
by Edmo
