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Honda Westborough
Westborough, MA
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
December 14, 2021
My experience with both my two Pilot purchases and all service visits has been outstanding. This includes my most recent visit where Chris took great care of my needs. service visits has been outstanding. This includes my most recent visit where Chris took great care of my needs. More
by Ahturner1
Employees Worked With
Chris Cooper
December 14, 2021
Perkins was the worst salesman. Disinterested in helping us. Tried give us $5,000 less for our trade in so we’d have to pay more out of pocket. Kept saying there was only 2 CR-V in stock when the website sh us. Tried give us $5,000 less for our trade in so we’d have to pay more out of pocket. Kept saying there was only 2 CR-V in stock when the website showed at least 9. He was just trying to sell us the more expensive model. I wouldn’t recommend this dealership or salesman to anyone! This is the last time we will ever lease a Honda! When the car was ready the next day he faxed the wrong agency for my car and kept lying to us saying the car would be ready in 45 minutes when it too until 5 pm for it to be ready! Perkins should not be employed for Honda or any other dealership! Worst experience ever! More
by Eleftherios Xenidis
Employees Worked With
December 13, 2021
I have a leased vehicle from this dealership. I needed a tire replaced from a puncture. I wanted it done quickly. I decided to go to the dealership instead of a local tire place because I was assured by the tire replaced from a puncture. I wanted it done quickly. I decided to go to the dealership instead of a local tire place because I was assured by the person I spoke with at Herb Chambers that the service manager would personally drive me back and forth to my office that is less than 5 miles from the service center. Once I arrived, the service manager was nowhere to be found and I was told that I could wait for their shuttle. After an hour waiting, I was told it would be faster if I just waited for the work to be completed. So the “quick drop off and pick up” for a simple tire replacement cost me 3 hours of my workday! Horrible training. Making offers that you have no intention or ability to deliver is the WORST kind of service failure! More
by hoveychristopher
December 09, 2021
Pleasantness, professional, service department and helpful with my issue. Easy to do and quality quickly helpful with my issue. Easy to do and quality quickly More
by Ejones9
December 09, 2021
Very good , and good human relationship, they listen to their clients opinion. I will do recommend them to friends and relatives their clients opinion. I will do recommend them to friends and relatives More
by Emmanuelagyemang
December 08, 2021
I got very bad experience with manager. He give me appointment to show the car. I have came from long distance to see but car is not available. They lie to me. appointment to show the car. I have came from long distance to see but car is not available. They lie to me. More
by Dhajapal
Employees Worked With
I don't know his name
December 08, 2021
James was well prepared and accommodating. He provided excellent service.. He explained what was going to be done to the car and approximately when the service would be completed. excellent service.. He explained what was going to be done to the car and approximately when the service would be completed. More
by Nick132
Employees Worked With
James Sinclair
