Honda Windward

Usually pleased, but now questioning their competence. I went for service and safety check..they forgot safety check but presented me with a bill, after three hours, that said it had been done and had pas I went for service and safety check..they forgot safety check but presented me with a bill, after three hours, that said it had been done and had passed..did they even do all the other work that I was billed for? They even tried to tell me I had to come back to them for the missing safety check sticker for my car. I’m so disappointed, even though they finally sent someone to pick up my car and do a safety check they said they just somehow forgot to do, but evidently told the service department office that it was done and passed somehow. I do appreciate the young man who said he volunteered to come for my car when he learned that I am 85, and somewhat disabled at the moment. I was also told that it was time to do some costly work on my car, but now I don’t know if I should trust them. More

Good oil change service by Honda techs I trust the original my car runs great and i feel safe driving. original my car runs great and i feel safe driving. More

This was the fastest we have ever purchased a vehicle, everyone was extremely friendly and respectful. I couldn't be happier with my purchase from this dealership. I highly recommend them if you ever wan everyone was extremely friendly and respectful. I couldn't be happier with my purchase from this dealership. I highly recommend them if you ever want to purchase and new or used vehicle. More

This service department here us my go to place to service my Hondas! Called to schedule service to replace the brake pads on my Pilot and they were able to schedule me an early appointment the next day. Ch my Hondas! Called to schedule service to replace the brake pads on my Pilot and they were able to schedule me an early appointment the next day. Checked in at 6:45a job was done in 2.5 hrs. The service department gets a a lot of cars to work on so its best to get the earliest appointment. More

Honda Windward’s service department is truly top-notch! They always go above and beyond for my dad—whether he stops by in person or just calls in with a quick question. Dalton, the Service Manager, has bee They always go above and beyond for my dad—whether he stops by in person or just calls in with a quick question. Dalton, the Service Manager, has been with them for a long time, and it’s easy to see why: he’s simply the best. He’s incredibly patient, communicates clearly, and genuinely cares about his customers. He always takes the time to make sure my dad fully understands what’s needed before leaving. I recently came home to Hawai‘i to visit my dad (I come every couple of months), and during this trip, we took his car in to have the A/C fixed. I had heard so much about “Dalton” over the years, and this time I finally got to meet him in person—and he lived up to every word of praise! We also had a great experience with T, our shuttle driver. He drove safely, played awesome Hawaiian music, and chatted with my dad the entire ride—such a nice guy. The lady who picked us up later was just as friendly and helpful. Both made us feel so comfortable and well cared for. Honda Windward always takes amazing care of my dad—and puts up with him too ;) !!!! Mahalo to the whole team for their patience, kindness, and top-tier service. More

Clean facility with personable people. The agent was professional and willing to show me my choices in SUVs. Great job! The agent was professional and willing to show me my choices in SUVs. Great job! More

Had a great experience and transparent and professional. We were given good feedback, service and support. We were given good feedback, service and support. More

Wonderful experience. Craig Wago was a very caring, awesome salesperson and provided excellent customer service. Great staff and I did not feel pressured or rushed to make Craig Wago was a very caring, awesome salesperson and provided excellent customer service. Great staff and I did not feel pressured or rushed to make my car purchase. I will definitely come back the next time I need another car. More

The Honda dealer was very patient and kind when answering all of my questions over the phone and in person. The sales representative named Kevin made buying my first car, the easiest experience in my life so all of my questions over the phone and in person. The sales representative named Kevin made buying my first car, the easiest experience in my life so far walking me through all the steps. I really appreciate the whole staff in making me feel welcomed. More