Honda Windward

Done what is advertised With a new car you want to be sure that the right kind of maintenance is done. Honda Windward makes sure that what needs to be done is proper. With a new car you want to be sure that the right kind of maintenance is done. Honda Windward makes sure that what needs to be done is proper. More

New tire I ruined a tire on a pot hole at Bellows. I got a replacement at Honda. Their price was good and service is always excellent.....on time and friendl I ruined a tire on a pot hole at Bellows. I got a replacement at Honda. Their price was good and service is always excellent.....on time and friendly employees. More

Matt Chong was Excellent I reached out on the Honda Windward Website and Matt responded. We exchanged a few emails and I explained what I was looking for in my new Ridgeline. I reached out on the Honda Windward Website and Matt responded. We exchanged a few emails and I explained what I was looking for in my new Ridgeline. Not only did Matt answer all my questions, but he provided quick and great pricing. To top things off, to make it super easy on me, he brought the paperwork to my office in Kapolei and we handled it in all of 10 minutes. - When I picked up my truck, Matt met me and gave me the entire vehicle orientation. Matt was very responsive and pleasant to deal with and I highly recommend Matt Chong and Honda Windward, if you are looking for an exceptional car buying experience. More

Good service & reasonable prices I never expected to use or trust service from an auto dealer. But I started going to Honda Windward when my car was under warranty and have continued I never expected to use or trust service from an auto dealer. But I started going to Honda Windward when my car was under warranty and have continued to go there since, and I have had excellent experiences with them. Their basic annual maintenance service fee is less than my old trusty mechanic’s. And you always get a coupon for a free car wash. More

Outstanding Service My Pilot has only been serviced by Honda Windward since purchasing it from them nearly 3 years ago. The customer service I receive each time is outst My Pilot has only been serviced by Honda Windward since purchasing it from them nearly 3 years ago. The customer service I receive each time is outstanding. More

Quick Repair Our CRV was towed in at about noon on a Thursday because the car wouldn't start. The service manager assigned the CRV to be checked by Rick whom we h Our CRV was towed in at about noon on a Thursday because the car wouldn't start. The service manager assigned the CRV to be checked by Rick whom we had known and had our other cars worked on for years. When we received the phone call at home that the starter needed replacement my wife and I were concerned because we were scheduled to fly out for our vacation on the following day. We didn't mention this to anyone in the repair department. We were relieved to hear that they would finish the repair that afternoon. Sure enough it was fixed and the CRV was ready as promised ensuring that we did not have to make any changes to our plans. More

Excellent Customer Service I purchased my third vehicle from Honda Winward on November 10, 2018. The reason I went back to Honda Winward is because of the excellent customer ser I purchased my third vehicle from Honda Winward on November 10, 2018. The reason I went back to Honda Winward is because of the excellent customer service I receive from the sales team, Financial Manager, to the service department. Honda Winward will always have my business. More

Good job with reasonable price Justin is a great guy. Very helpful and informative. Most of the staff are knowledgeable and friendly. I highly recommend anyone drive their vehicle t Justin is a great guy. Very helpful and informative. Most of the staff are knowledgeable and friendly. I highly recommend anyone drive their vehicle to honda windward that need service More

75% good service I would have given a 5 star rating but I was upset that 3 different employees told me 3 different things in where to leave the car before the oil chan I would have given a 5 star rating but I was upset that 3 different employees told me 3 different things in where to leave the car before the oil change. The employees should communicate with each other in what they told the customer so they don’t confuse and frustrate the customer in what to do. One employee said I could leave the car in the entry way near the office. Another said I would have to move the car and the 3rd person said I could park it where the other cars that were to be serviced were. To make things more complicated, there was a food truck parked in the driveway so that added to the confusion. Other than that, I had good customer service and I really like the free car wash. More

Outstanding service every time From the receptionist to the Sales Staff, to maintenance and service, the Honda Windward team is always there to help. I always leave with a smile on From the receptionist to the Sales Staff, to maintenance and service, the Honda Windward team is always there to help. I always leave with a smile on my face after having a great experience. Always on time and done right. More