Honda Windward

Outstanding customer service from the whole team. Please ask for Alvin or Sae, these two are above and beyond salesman’s. ask for Alvin or Sae, these two are above and beyond salesman’s. More

SOPHIA brought me to a boiling point today, after I specifically asked to NOT speak with her. She only aggravated and escalated the issue with her condescending and disrespectful tone of voice. She was specifically asked to NOT speak with her. She only aggravated and escalated the issue with her condescending and disrespectful tone of voice. She was also rude and anything but helpful on my last visit, but I failed to receive a survey, which I believe was intended. She showed me no compassion, empathy or kindness when I advised I may be late for my appointment due to a family emergency. And then when I was DOUBLE CHARGED for my service today, she continued to taunt me after I asked to speak directly with a Manager to resolve the issue. I would like to extend my apologies to Robert for taking my anger and frustration out on him, he was nothing but patient, kind, and professional even though his efforts to reverse the transaction were unsuccessful. Please be advised if there is an error when making a payment, ask to have the payment refunded instead of voided, to avoid being double charged like I was. And if you see Sophia, remind her to be kind, because you never know what someone is going through. More

Always accommodating Service. Friendly and knowledgeable service managers and expert technicians. Easy to get appointments and costs are reasonable. service managers and expert technicians. Easy to get appointments and costs are reasonable. More

The service was fast and reasonably priced. The free car wash was a nice touch. wash was a nice touch. More

different workers were helpful and friendly overall everyone i dealt with their service was friendly and attentive!!!!! i have been their loyal customer since 2015. everyone i dealt with their service was friendly and attentive!!!!! i have been their loyal customer since 2015. More

Always reliable service. Ive been servicing my ‘08 Element all these years here and have always been satisfied. Service done in a reasonable time and quality. Clearly explained recommended future serv Element all these years here and have always been satisfied. Service done in a reasonable time and quality. Clearly explained recommended future service and provided clear price quote for the work. I plan to keep this car another 20+ years at this rate. More

They are always pleasant to work with. Have no They are always pleasant to work with. Have no complaints on any employee. Good customer service. They are always pleasant to work with. Have no complaints on any employee. Good customer service. More

Always on time with their estimated completion. All very friendly and helpful. Nice waiting area and coffee. friendly and helpful. Nice waiting area and coffee. More

Everyone is very friendly and helpful. They always explain things so I can understand. I wouldn’t hesitate to recommend them. explain things so I can understand. I wouldn’t hesitate to recommend them. More