1,290 Reviews of Honda Windward - Service Center
My Honda Dealership Review It was 5 star service it was awesome awesome couldn’t have asked for better service I can’t even remember when it was I It was 5 star service it was awesome awesome couldn’t have asked for better service I can’t even remember when it was I More
Honda Windward Used express service . Great service. Friendly receptionist. No complaints. I wish I could obtain asooner appt when I call for an oil change or that I Used express service . Great service. Friendly receptionist. No complaints. I wish I could obtain asooner appt when I call for an oil change or that I could do “a walk in” oil change. I live on the other side of the island, work full time so I always need to come on Saturdays. More
disappointed Brought my Odyssey in for service because I received a coupon in the mail for a complete oil change service which included other things like: checking Brought my Odyssey in for service because I received a coupon in the mail for a complete oil change service which included other things like: checking other fluids, tires, rotating tires, car wash, etc. Sounded like a good deal. But I was disappointed when I got my car back and it had not been washed, the tires were not rotated (because "it didn't need to be rotated"), and it did not feel as if air was put into the tires (you can tell). I'm assuming the bare minimum of an oil change was done, but who knows?? It felt like a rush job. Perhaps I came in on an "off" day but I hesitate to bring my car back for servicing in the future. I just think that if you're going to offer a coupon for services, you should perform ALL of the services that are listed. Right? I hate writing bad reviews but I couldn't let this one slide. I expected more from Honda Windward. More
Safety check Good service, great waiting area. Even a computer to pass the time. Coffee service machine, snack machine, clean bathrooms. Ann was very efficient, an Good service, great waiting area. Even a computer to pass the time. Coffee service machine, snack machine, clean bathrooms. Ann was very efficient, and professional. More
Review. Justin was the service person that helped me out. He was fantastic Calling in to get an appointment for service is sometimes difficult as they are Justin was the service person that helped me out. He was fantastic Calling in to get an appointment for service is sometimes difficult as they are often busy and do not answer the phone. There is an online option to set up appointments but it does not work very well as you still have to talk to somebody on the phone More
A timely oil change service I was nicely surprised but have come to expect Honda windward staff on great and professional service every visit done in a timely manner. Thank Honda I was nicely surprised but have come to expect Honda windward staff on great and professional service every visit done in a timely manner. Thank Honda staff and keep it up. I love my Honda. More
Great Very good service, small xxxx up with verbal understanding on what was topped off need to revise block on fluids. Clerk needs a more service attitude Very good service, small xxxx up with verbal understanding on what was topped off need to revise block on fluids. Clerk needs a more service attitude to make customers feel great about job done and not dismiss issue as not my problem, I know she did not mean it, but it felt that way. First time this has ever happened to us. Still love dealership, mahalo to Dalton and Kanoa for their assistance true customer service people. More
Great experience Eric was the person that helped, he was very nice, everything went smoothly and I left smiling. And I got a free car wash:)! Very happy Eric was the person that helped, he was very nice, everything went smoothly and I left smiling. And I got a free car wash:)! Very happy More
Oil change & safety check Honda Windward has always given me the best service in a timely manner. They are friendly and explain what has been done during servicing. That's one Honda Windward has always given me the best service in a timely manner. They are friendly and explain what has been done during servicing. That's one of the reasons why my husband and I chose to purchase a 4th CRV from Honda Windward, knowing we can always count on top notch servicing. Kanoa was our new service agent, but James has always helped us. We are sad that he is no longer employed here. More
Great fast service done fast Great service. They even reduced my bill because I didn’t need to rotate my tires and replace my wiper blades. I really appreciated that. The Great service. They even reduced my bill because I didn’t need to rotate my tires and replace my wiper blades. I really appreciated that. The only other comment is that the package deal comes with a car wash but I got a coupon for a free wash I guess it’s good because I can save it for later. More