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Honda World - Service Center

Louisville, KY

5.0
743 Reviews
Call Service Center (502) 499-5040

743 Reviews of Honda World - Service Center

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January 05, 2024

I had an appointment at the service center due to a recall on my 2024 HRV that I purchased a couple months ago. Scott in the service department was very nice and knowledgeable. I asked him if I had to More

by dianenally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in the service department.
Report | Print
Jan 07, 2024 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 29, 2023

Service and staff were great for a routine oil change. I also had a great conversation with one of the sales guys as I waited. Thanks Jake! More

by janetlane1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ashabraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2023 -

Honda World responded

Hi, we're glad to hear our staff took such great care of you! Here at Louisville Honda World, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Helpful
December 16, 2023

She is very professional and easy to talk to. I purchased my first vehicle in the US and she assisted me top notch. She is truly a gem! Thank you More

by machesantiago1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rizvic Semsa
Other Employees : Debra Judd
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Dec 19, 2023 -

Honda World responded

Hello, we are pleased to hear of your experience with us here at Louisville Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Helpful
November 30, 2023

The thorough explanation of all the features in my new to me crv was great, thank you Jacob More

by jack4946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ashabraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2023 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 15, 2023

Hunter made my day yesterday by helping me get 4 brand-new tires for my SUV. I was there for less time than expected and I can not wait to bring in my co-workers and friends! Honda for life! More

by L. Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 15, 2023 -

L. Junior responded

Since I moved from North Carolina to Louisville, KY, Honda World has been my one and only place to service my vehicle. They are knowledgeable, provide accurate information, and keep you posted on your car status. Honda has got the best staff ever!

Helpful
November 03, 2023

great work and great service. Have used Honda products for 25 years and going. I will always go back. More

by johnbillduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ashabraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
October 30, 2023

Excellent sales staff and an even better service department. Honest and efficient, this dealership has eliminated the headaches usually associated with buying and servicing an automobile. More

by robcollins16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Honda World responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Louisville Honda World for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Helpful
October 24, 2023

I was. very.very pleased. Debra was the lady that helped me she was amazing. She kept in touch with me on updates on my car! She became my new best friend More

by Cbutlernana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Report | Print
Oct 29, 2023 -

Honda World responded

Hi, we are pleased to hear of your experience with us here at Louisville Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Helpful
October 01, 2023

We own 5 Hondas and request Debra Judd to be our advisor with every car. She is very personable, helpful and knowledgeable and if there's something she doesn't know, she finds the answer. Service is always More

by conder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
debra judd
Report | Print
Oct 03, 2023 -

Honda World responded

Hi Conder, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
September 22, 2023

Every time we go to Honda World the service is excellent. Their service is the reason we got another Honda!! More

by sjkressin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department — Micah?
Report | Print
Sep 25, 2023 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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