Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Honda of Ames

Ames, IA

Overview
Employees
Reviews
Vehicles
4.5
1,825 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
Contact Dealership
View Awards

220 Kitty Hawk Dr

Ames, IA

50010

Directions

By Type

Showing 1,825 reviews

May 07, 2023

The service was really good and the service people was friendly as well. A good place to go to. More

by DGOSTELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Albers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2023 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

May 06, 2023

Taking 3 months to repair vehicle and not providing a rental car is not acceptable. Hondas warranty is worthless. We are now Hyundai palisade owners after this experience. More

by NeverHondaAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Searcy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gougherty
Report | Print
May 10, 2023 -

Honda of Ames responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 11, 2023 -

NeverHondaAgain responded

I already reached out to your gm and he didn't respond. I talked to corporate Honda and they were no help. I also spoke to your manager of maintenance. I tried to trade the car to get out of this. This is just an empty response to save public face. If you actually cared you would have helped when the problem was occurring. Engine failures at 60k miles are not acceptable and the 3 month repair was not acceptable. I now have a junkyard engine with a big orange spray paint stripe on it that doesn't look like the original engine with no rental car. That's what Honda calls a warranty repair. You had plenty of opportunities to make this better and failed to do so. You already have all the details as to what happened. I have been driving Hondas since 2006 and now I will never buy a Honda again.

May 06, 2023

Service department was efficient and courteous. They were easy to work with and made my appointment stress free. More

by rheiberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2023

We had the best experience during our used car purchase at Honda of Ames! We went to the dealership with our list of "must haves" and "nice to haves" and left with a vehicle that ticked absolutely all the More

by annenegus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colton Hobson (5 stars!)
Report | Print
May 05, 2023 -

Honda of Ames responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Honda of Ames are glad to have you as a customer.

May 05, 2023

They were kind and fast getting the work that needed to be done. They also caught some beginning problems that I should deal with in the future before they become big problems. More

by Brucer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

May 04, 2023

Very kind pleasant people in all departments ! Had a surprise free oil change , can't beat that ! More

by vickia483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales was Mrs Ames , no longer with you. She was great!
Report | Print
May 04, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

May 04, 2023

They take care of everything I need. Always making sure to point out things I might've missed. Such a pleasure to work with. More

by KAS0529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

May 04, 2023

The service team is knowledgeable and friendly. I feel like they are honest and reliable. I trust them with my car care. More

by Snebbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 05, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2023

Jeff’s attitude deters me from returning. He was very short and rude with me when asking questions about my vehicle. Will be awhile before I return More

by Hitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Searcy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Honda of Ames responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 01, 2023

Dependable honest and very reliable. Service and sales are always top notch. They show they really care about their customers. More

by CYELLETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Warren , Lindy Ellett
Report | Print
May 01, 2023 -

Honda of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aaron and Lindy met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

1
...
23
24
25
...
183