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Honda of Ames

Ames, IA

4.5
1,835 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,835 reviews

March 15, 2022

Honda of Ames Service Dept is run like well oiled machine. Fast, professional, and courteous. Will use it again for future maintenance on my 2017 Honda CRV. Thanks More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Honda of Ames responded

Thank you! We appreciate your business, Ron, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

March 11, 2022

Appointment took just as long as previously quoted. Staff was nice and informative. Waiting areas was good. More

by Beans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames; we look forward to having you as one of our valued customers for many more years to come!

March 10, 2022

The service department was great. No complaints. Fast and honest about cost and upfront estimates. More

by kvorst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cherveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 10, 2022

I took my Honda Pilot in for a recall. The service was done quickly and the employees were helpful. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Honda of Ames responded

We are very happy to hear Jonathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2022

The service department is always polite. They get me in and out fast since I wait for service. More

by jlbanh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Honda of Ames responded

We appreciate your business and our service team looks forward to serving you again soon!

March 08, 2022

Very friendly group. Very thorough with their work as well. They ensure the customer is aware of the issues with their vehicle. More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Honda of Ames responded

Drew, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

March 07, 2022

Very friendly curdeus staff members, looking forward to buy my next car there. Great Dealership More

by timm_auto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Honda of Ames responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honda of Ames!

March 07, 2022

The manager is a wonderful man and still puts the customers first! Do not see that anymore! More

by chickenspur2105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Honda of Ames responded

Thank you for choosing Honda of Ames, your feedback and rating mean a lot to us. We're glad Melvin was able to help, and we hope to see you again!

March 05, 2022

Excellent service , people were nice What was done was explained to me to my understanding. Thank you . More

by hadal2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
Mar 07, 2022 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 05, 2022

They ordered the wrong part, never told me when the part was in, didn’t bother to repair the vehicle before I bought it, and 4 weeks later still waiting on the repair. More

by snydertribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : I don’t remember the name
Mar 22, 2022 -

Honda of Ames responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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