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Honda of Ames

Ames, IA

4.5
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,824 reviews

November 25, 2021

Overall poor experience, poor customer service. Will not return to them. Rather drive 50 miles to another dealership or buy a toyota More

by shan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Woodward
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron warren
Dec 13, 2021 -

Honda of Ames responded

We're sorry to hear you weren't satisfied with your experience. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Thank you for your time.

November 23, 2021

excellent service and courteous service department, always punctual about recomended service. will continue to use them for the good service. More

by maggiedavidson46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

November 22, 2021

Chris was great & helpful. They got me an amazing deal on my car. Recommend them. More

by ashleysirman16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris.
Nov 22, 2021 -

Honda of Ames responded

Thank you, Ashley, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris here at Honda of Ames.

November 20, 2021

Honda of Ames has been my go-to dealer and service center for the past 14-odd years. It was my first choice when my 15-year-old CR-V needed to be replaced. They did not disappoint. I am steadily mastering th More

by MPRIOR_MILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Honda of Ames responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 18, 2021

Great service, Great technicians. They found the problems of my SUV and fixed. I spent so much time and money in my city. No one could not found the right problems and fixed it up More

by ROBERT Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Honda of Ames responded

Robert, Thank you for choosing Honda of Ames, your feedback and rating mean a lot to us. We're glad Jeff was able to help, and we hope to see you again!

November 18, 2021

Our experiences have been positive. We appreciate Jeff Searsy. He is very knowledgeable, friendly, helpful. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Honda of Ames responded

Carol, We appreciate your business, Jeff and our team looks forward to serving you again soon!

November 16, 2021

Due to the lack of needed part we had to be rescheduled several times. We had the part replaced now. More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name sorry
Nov 16, 2021 -

Honda of Ames responded

Kathleen, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2021

I enjoyed the opportunity for a shuttle to work and discussion of my repair details. More

by Amali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pulver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Nov 16, 2021 -

Honda of Ames responded

Amali, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Honda of Ames.

November 16, 2021

I have always received Awesome customer service here. That is why I keep coming Back. More

by The Legendary Lingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ose
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.Edgar Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Meadows,,,,My Finance Guy,,, 5 Star
Nov 17, 2021 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

November 15, 2021

Trade in was not what kbb said. Francisco was very good!! Who ever looked at my Outback and priced it. Ruined the whole experience. We enjoyed the test drive. More

by Wayneandjanc@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Honda of Ames responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

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