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Honda of Ames

Ames, IA

4.5
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,824 reviews

September 17, 2021

Very pleased with the sales person's desire to help me the vehicle I wanted More

by mrboland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Thiessen
Sep 17, 2021 -

Honda of Ames responded

Mr Boland Thank you for responding ! Glad to here you had a good experience and remember we are here for you after the sale as well. Thanks, Mike Gougherty General Manager

September 17, 2021

I was hesitant purchasing out of state 3+ hours out, but working with Chris Will of Ames was excellent. There was quick, easy communication via email/txt/phone. He was upfront with any and all questions I h More

by sherhvang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Will
September 17, 2021

I appreciate dealing with Honda. I have run across a lot of dealerships that talk toy husband and not me. Honda recognizes me. John was very helpful. More

by cindyluwho20041957@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't see the small pictures. John did help me . I don't know who the person that worked on my cat, but it works.
Sep 17, 2021 -

Honda of Ames responded

Thank you for taking the time to respond. We sincerely appreciate your business ! Thanks, Mike Gougherty General Manager

September 15, 2021

Service was prompt. Manager was very helpful, kind and friendly. I would recommend this service center. More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Believe I worked with only the service manager agee.
Sep 17, 2021 -

Honda of Ames responded

Thank you for responding. We appreciate your business Thanks, Mike Gougherty General Manager

September 14, 2021

The Honda team discovered the issue and resolved it quickly. A battery needed replacement. Thank you. More

by SVENBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Honda of Ames responded

Thank you for responding ! We appreciate your business Mike Gougherty General Manager

September 14, 2021

The service is always top notch. The employees are courteous, quick, informative, thorough, and eager to help. More

by Matt Meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

The service center staff is always thorough, professional and honest. My car is always ready in timely manner: More

by MJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Honda of Ames responded

Thank you ! We appreciate your Business Thanks , Mike Gougherty General Manager

September 13, 2021

My transmission was replaced and I was very happy with the customer service provided by Mel Gawley and Jonathan Ballard. They restored my faith and loyalty in Honda. More

by SROBERTS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

The sales man was helpful! Honda Ames is a friendly place. We do our servicing regularly and can depend on the work they do! Hope the car bought is dependable! More

by mbhattac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Ose
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

Service is decent but the price of an oul change went from a reasonable $40 to nearly $65 … won’t be coming back for that More

by Ridgeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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