Honda of Ames

There was some miscommunication about the diagnostics they were running and not running to find an emissions problem. However, whatever was done successfully located the problem and the car has been fin they were running and not running to find an emissions problem. However, whatever was done successfully located the problem and the car has been fine since. I do not know the name of the person I worked with. More

The car we purchased needed a couple things that were agreed upon that was to be fixed. We were told to bring it in on a Wednesday, the 2 issues were not addressed and the detailing that was to be done agreed upon that was to be fixed. We were told to bring it in on a Wednesday, the 2 issues were not addressed and the detailing that was to be done was not done. Very disappointed! More

My wife and I were treated very well by Francesco Reyes and his efforts to get the trade completed. In his early career he was very knowledgeable of the delivery task. Also Mel in service was very helpful. and his efforts to get the trade completed. In his early career he was very knowledgeable of the delivery task. Also Mel in service was very helpful. More

I was very pleased with my experience the salesman and staff were great to work with! It's most likely the same experience anyone would have buying something from someone that makes a living selling thing staff were great to work with! It's most likely the same experience anyone would have buying something from someone that makes a living selling thing's lol! The only thing that I would say could have been better was the detailing of my car! I found loose change and other crap in the door and they didn't get all the cleaner off of the outside! However all and all I'm very pleased so far! More

Friendly salesmen, smooth transaction. They did give us $1000 for our vehicle and we saw it online a few days later for $5999, looks like we should have been given a little more $1000 for our vehicle and we saw it online a few days later for $5999, looks like we should have been given a little more More

My Honda just quit working late in the afternoon and I had it towed to the dealership. They got right on it to repair it and I drove it home the next evening. Didpite the lack of availability parts due to had it towed to the dealership. They got right on it to repair it and I drove it home the next evening. Didpite the lack of availability parts due to covid they still came thru. More

I recently was in the market for a new vehicle and decided on another CRV. I dealt with Percy Williams and it was the most pleasant car buying experience I've ever had!! He was extremely patient with decided on another CRV. I dealt with Percy Williams and it was the most pleasant car buying experience I've ever had!! He was extremely patient with my many questions and when I picked up my car he went over the entire car with me to include showing me how to program everything in the vehicle.Before I left he gave me another one of his cards and told me if I had any more questions to feel free to call him. Percy was an absolute delight to work with!! More

Prompt and Dependable service Communication is great. Price came in $100 under estimate for repair Highly Recommend Would not go anywhere else for service Trustworthy Price came in $100 under estimate for repair Highly Recommend Would not go anywhere else for service Trustworthy More

I came to Honda to just get an oil change and a recall taken care of on my 2010 Fit. After hearing Jerry say to a customer that 2020 was the last year Honda was making Fits, I about croaked - I love my Fi taken care of on my 2010 Fit. After hearing Jerry say to a customer that 2020 was the last year Honda was making Fits, I about croaked - I love my Fit. Because the car had all the features I wanted "if I ever bought a new car", and knowing that Fits are being eliminated I was disheartened. I left with a new Honda Fit! LOL More

Jonathan my service advisor and the technician did a great job getting my fuel injectors replaced on my Ridgeline under Honda's extended warranty and back on the road quickly! great job getting my fuel injectors replaced on my Ridgeline under Honda's extended warranty and back on the road quickly! More