Honda of Ames

Person I dealt with was friendly, knowledgeable and service was prompt and efficient, excellent. Have used them for many years and service has always been first rate. service was prompt and efficient, excellent. Have used them for many years and service has always been first rate. More

Received the vehicle and 2 days later it started leaking a/c fluid for the rear air conditioning - still waiting to here back from our salesman. I hope they do something to help my daughter out with her ver a/c fluid for the rear air conditioning - still waiting to here back from our salesman. I hope they do something to help my daughter out with her very first car she purchased! She hasn't even had the vehicle for a week. More

This is my first time purchasing new car and I do not regret choosing Nissan Lithia. It was a great experience overall. Keep it up. regret choosing Nissan Lithia. It was a great experience overall. Keep it up. More

The people were very friendly and nice, but it took longer than it should have to get my car. When I got it hadn't been cleaned out well and the worst part is that they were supposed to align it and th longer than it should have to get my car. When I got it hadn't been cleaned out well and the worst part is that they were supposed to align it and they didn't. I would recommend this dealership for the fact that the staff is friendly and helpful. However, obviously there isn't good communication between the maintenance workers and the salesmen. More

I’m disappointed in our last service appointment at Honda of Ames. It wasn’t the service that I was unhappy with, it’s was the high pressured and unwanted sales department that’s to blame. We went in for an of Ames. It wasn’t the service that I was unhappy with, it’s was the high pressured and unwanted sales department that’s to blame. We went in for an oil change and got harassed with trade offers, even pushing us to visit with their finance department. xxx? I think it’s time for a new dealer. More

jerry did everything he could to make this a great experiance. he helped us get a good price for our trade in. jerry was good at explaing the new items on this car experiance. he helped us get a good price for our trade in. jerry was good at explaing the new items on this car More

Thank you for having Garry Theissen on your staff. (Used cars). It was a great pleasure doing business with him. He was not pushy and made sure the vehicle was taken care of for my ownership. cars). It was a great pleasure doing business with him. He was not pushy and made sure the vehicle was taken care of for my ownership. More

I was hoping for better but my disappointment in this dealership can not be overstated. I could not recommend this dealership to anyone. Several promises were made at the time of purchase and I feel that dealership can not be overstated. I could not recommend this dealership to anyone. Several promises were made at the time of purchase and I feel that I have had to fight the whole time to try and get them to follow through, of which all they have done is replace the windshield. They have yet to make the minor body repairs they said they would or have the car smoke bombed because it smelled awful of cigarette smoke. It has been a month since I purchased this car and not to have all this done yet is sad to say the least, oh and did I forget to mention that we were told it came with two sets of keys for it, wrong when we took delivery of it it only had one and we had to pay $300 to a locksmith to make another key and fob for the car. I held off giving this review hoping they were going to follow through on customer service but this was the second email I received from the dealership to please do a review. I really was hoping not to have to write this. I even emailed the sales manager expressing my disappointment with the dealership hoping he would get on top of things but received no follow up from Adolfo at all. More

New vehicle availability is getting tight, but Honda of Ames still had good selection for every model level I was looking at. That saved my bacon! I could get into a new car quickly without having to wait Ames still had good selection for every model level I was looking at. That saved my bacon! I could get into a new car quickly without having to wait a month or more to see if factory production stuck to its schedule. And Tristan was great to work with! I filled out an online form on Sunday inquiring about options, and he was on the phone with me right away Monday morning to outline those. With my tight work schedule, we were able to get the deal done by early afternoon, and he made the delivery to my workplace on Thursday...perfectly fitting into my schedule availability. More

The whole process took much longer than was needed. If I had known it would take 3 hours I would have come back the next day early. had known it would take 3 hours I would have come back the next day early. More