Back

Honda of Cleveland

Cleveland, TN

4.8
1,570 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
Contact Dealership

2701 South Lee Highway

Cleveland, TN

37311

Directions

By Type

Showing 1,570 reviews

December 27, 2016

Very professional & helpful Very nice & helpful. Hank was always available to answer all questions & concerns. He would follow up with phone calls.. A very pleasant experience More

by Ridgeline2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel "Hank" Miller
Dec 28, 2016 -

Honda of Cleveland responded

Thank you for the kind words and for sharing your experience!

December 25, 2016

A 12 Maintenance They were ready when I drove up for my appointment, greeted me by name, and I was gone in 45 minutes, nice waiting area with free beverages More

by Matt G
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier on duty, but I am not sure of her name, Mark Duncan, Roger Russell
Dec 28, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience!

December 23, 2016

Service Center Over the years I have had experiences with several Service Centers at other dealers, (not Honda) and find that the service I receive at Honda of Cleve More

by Honkey's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Duncan, Roger Russell
Dec 28, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland!

December 22, 2016

Very professional My request for an appointment was immediately confirmed with consideration to my driving distance. I couldn't have been more pleased. THANK YOU from More

by sarajo46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Who ever was working on Saturday, December 17. Remembering names is not my forte.
Dec 22, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the 5-star review!

December 22, 2016

Great Your service department is the best around. Please don't spoil the experience by wanting your customers to write a book on their performance. I have More

by pippi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Dec 22, 2016 -

Honda of Cleveland responded

Thank you for your feedback and the 5-star review!

December 20, 2016

Excellent experience I brought my Honda Fit to Honda of Cleveland as it was under recall for an problem with the airbag. Mark Duncan, Roger Russell, and William Oltz were More

by Hondadog
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Duncan, Roger Russell
Dec 22, 2016 -

Honda of Cleveland responded

Thank you Hondadog for the kind words and for allowing us to take care of your needs!

December 20, 2016

Fantastic customer service The staff at honda of cleveland are all amazing, but 2 guys inparticular really stood out to me, Mr. Mark Duncan and Roger Russell, these guys really More

by Rikkifuller1984
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Duncan, Roger Russell
Dec 22, 2016 -

Honda of Cleveland responded

Thank you for the kind words!

December 19, 2016

great service team my car is a 2003 Accord and I drive approximately an hour to get to this dealership as I ALWAYS get great service. Everything my car has been serviced More

by Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Duncan, Roger Russell
Dec 22, 2016 -

Honda of Cleveland responded

We loved having Ruby in for Service and we loved being able to post a picture of you and Ruby on Facebook...thanks for the 5-star review and your loyalty to Honda Cleveland!

December 19, 2016

Amazing service and friendly staff Honda of Cleveland was amazing to work with and I will definitely buy my next Honda there. There staff is amazing! Loved my experience there. More

by Maria10787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Duncan, Roger Russell
Dec 22, 2016 -

Honda of Cleveland responded

Thank you for sharing and we look forward to working with you in the future!

December 17, 2016

Jerry Anderson Great Salesperon, no pressure, knowledgeable. If he could get the price of the Acura MDX where we need it to be we would buy from him. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Anderson
Dec 22, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and for giving us an opportunity to earn your business!

...
118
...