Honda of Cleveland

Warranty scam again Trying to get 100 Month battery warranted after 3 years. Shainin the service department was short with me and stated I must have my receipt??? The ba Trying to get 100 Month battery warranted after 3 years. Shainin the service department was short with me and stated I must have my receipt??? The battery has the manufacture date on it. I know this is a small issue and the battery did last 3 years but that is not what the warranty states. I understand how proration works as well. This is simply an example of a company trying to make it difficult on the customer so they do not have to pay on a warranty.previously I was told they will also charge labor on a battery install (that was supposed to be under warranty)! We used to own 3 Hondas but will never buy another because of multiple warranty issues on all of them. Honda has mislead me for the last time! More

Oil change and ex Another great service. The team at Honda of Cleveland is the best. Every since I have owned my Honda Ridgeland I have had great service. Way to go guy Another great service. The team at Honda of Cleveland is the best. Every since I have owned my Honda Ridgeland I have had great service. Way to go guys. More

I was having issues with my blowing motor and they fixed! I loved honda of Cleveland they fixed my issue same day I took it to them Mark Duncan was very nice and helpful! Thank you so much! I loved honda of Cleveland they fixed my issue same day I took it to them Mark Duncan was very nice and helpful! Thank you so much! More

Go you won't be sorry. Mike Hamby and Kendrick Finch were great, Kendrick was very patient with me as I picked the perfect car for me, Kendrick got everything set up and M Mike Hamby and Kendrick Finch were great, Kendrick was very patient with me as I picked the perfect car for me, Kendrick got everything set up and Mike gave me a good price. More

Excellent, friendly service Robert Lawson (salesman) and Mike Hamby (Business Manager) are two reasons I just purchased my 4th Honda in less than two years from Honda of Clevelan Robert Lawson (salesman) and Mike Hamby (Business Manager) are two reasons I just purchased my 4th Honda in less than two years from Honda of Cleveland. From the showroom, to financing, to the service department, this dealership is outstanding. They make car buying easy and pressure free so I walk out feeling happy and confident every time. More

Great Customer Service & Very Friendly Staff I brought my car in to be serviced and decided to wait on it. The staff was very friendly and after it was determined that it was time for a more det I brought my car in to be serviced and decided to wait on it. The staff was very friendly and after it was determined that it was time for a more detail preventive maintenance; they offered a loaner vehicle for me to go run some errands while this service was being done. Contrary to belief, the cost was very reasonable and I felt like it was worth every penny spent. VERY SATISFIED CUSTOMER!!!!! More

Great experience Easy to work with and most competitive on price. We appreciate the time and effort to meet our needs. Entire staff was upbeat and friendly. Easy to work with and most competitive on price. We appreciate the time and effort to meet our needs. Entire staff was upbeat and friendly. More

Comfort in knowing Our maintenance light came on in our car. It was time to get it serviced. My wife and I had to work so we had no option but to send our youngest son Our maintenance light came on in our car. It was time to get it serviced. My wife and I had to work so we had no option but to send our youngest son down to the dealership with our car. I called Mark Duncan who I have dealt with in the past to let him know the situation and to schedule the appointment. Mark called me when my son got there. He called me again when it was finished. It was a comfort knowing that Mark was there to handle the situation. I consider the Honda team to be very professional. Thanks Mark and the Honda team. Thanks, Jerry Monroe More

Oil Change I made an appointment on line, but when I showed up at 4pm for my service, there was not record of my appointment. But this was not a problem, becau I made an appointment on line, but when I showed up at 4pm for my service, there was not record of my appointment. But this was not a problem, because the associate explained that they had been having trouble with the system crossing over. Anyway, they took my car bakc. Great service, not long of a wait time. Staff very friendly. More

Awesomeness service, outstanding staff I have used Honda of Cleveland for last 3 car purchases and always use their Service Department. Mark Duncan takes special care of my vehicle and I'm I have used Honda of Cleveland for last 3 car purchases and always use their Service Department. Mark Duncan takes special care of my vehicle and I'm always in and out quickly. His professionalism and dedication to his position are unmatched. I just won't go anywhere else and always ask for Mark to handle my service needs. More