Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Covington
Covington, LA
1,762 Reviews
Welcome to Honda of Covington.
Honda of Covington is Proud to Be a Part of the Thriving Covington Community
Covington is more than just a great town to spend a day at–it’s a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Honda of Covington is so proud to be an active member of it. Located just a few miles from Mandeville, St. Tammany Parish and Slidell, our Honda dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we’re always happy to have you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,762 reviews
August 23, 2012
Asked for pricing breakdown and it seems impossible to get! This dealer adds much to the bottom line and simply justifies it with lines like "we always do that" or "the manufacturer provides it this get! This dealer adds much to the bottom line and simply justifies it with lines like "we always do that" or "the manufacturer provides it this way" When pressed for detail on the following issues we get no response! I shutter to think what kind of leadership this place has if their sales staff can't explain what you are paying for! 1. $995.00 in accessories added to the MSRP. They can't tell me what the accessories are! There response was: at a "minimum" it will include Wheel Locks,Trunk Tray , All Season Mats and Auto Butler. They don't explain what this stuff is and they say that all cars come with it - you must buy it - What a scam!!! - I got out the door pricing from a dealer in California and there were no accessory charges! So since the dealer would not provide a detailed cost break down of the accessories I looked up retail pricing (of corse you can buy the stuff for less than retail from another dealer!) - the min estimate of the actual parts added up to about $395 - that leaves $600 for the auto butler. They did not explain what this was - but google and you tube show it as a glorified car wash system that the dealer must have purchased. I could not find the written terms - but one video explained it as a car wash and interior cleaning every 6 months for five years. I don't like the idea of pre paying and financing CAR WASHES!!! What if they are not that good? 2. "Government Fee" $127.00. - They can't tell me what this fee is for nor what government it is being paid to: Federal?, State?, Local?. And for what?? At face value a fee on an auto sale that can be specified seems like an outright scam. Have to pursue this one further - I know the cell phone co has lines on your bill about government fees, that are in fact sur charges the company keeps - but I have never seen this kind of unexplainable miscellaneous government fee - can't help but wonder if it is legal. 3. MSRP descrepency. Web Site lists MSRP for the car we wanted and Honda of Covington shows MSRP as $300 more. Again they do not respond as to why the descrepency.... Perhaps another effort to raise their margin?? I have bought many cars and often go out of state to deal with people who are more straightforward. I think they are about 2k high on price on a 41k car as well which I might be a little flexible on - but I am not flexible on dealing with stereotypical car sales tactics which seem to be deceptive, or misleading because they are not explained in a logical fashion - and of the type that you can avoid by moving on to the next dealer who doesn't explain every item you don't want as "they all come with that" or "all our deals have that fee" or my favorite just not responding at all. BUYER BEWARE of this dealers sales tactics. More
by jsnola
Employees Worked With
Jerry McLamore
Helpful September 04, 2006
We had a very poor experience with this dealership. They initially declined our offer, then called us back the next day and stated they would work with our offer. We made a second trip to this dealership sp initially declined our offer, then called us back the next day and stated they would work with our offer. We made a second trip to this dealership specifically to buy our car. After arriving (with our infant who we had no choice but to bring with us again) we were told they would not negotiate their earlier stated price. When confronted with what we were told that day on the telephone, the manager conveyed that anything could be said to get a customer in the door, the fact that it wasn't true didn't matter. The two employees we worked with tried high pressure sales techniques. Overall, it is not the type of place we do business with, and did not and will not ever buy from this dealership. More
by michelle123
