Honda of Downtown Chicago

Communication around the servicing of my vehicle was poor. They did not tell me it needed parts and would need to be there overnight. I had to follow up 4 times before I received details about the timin poor. They did not tell me it needed parts and would need to be there overnight. I had to follow up 4 times before I received details about the timing of my service More

Always good service but please restore the car wash. Many customers look forward to the service Many customers look forward to the service More

We had a great experience at Honda of Downtown Chicago. Our salesman, Fred Boclair, was excellent. Very honest and transparent and didn’t apply any pressure. He went out of his way to show us our options. Our salesman, Fred Boclair, was excellent. Very honest and transparent and didn’t apply any pressure. He went out of his way to show us our options. Our entire experience from test drive to driving off the lot in our new HRV took about 3 hours. We’ll be back when the time comes to consider a second car purchase. More

I have nothing to write on lunch I’m trying to get back to work to work More

Customer service was excellent. Wait times were minimal. Professionalism was exemplary. Uber service is a nice touch. Wait times were minimal. Professionalism was exemplary. Uber service is a nice touch. More

Darrius Dorsey is always wonderful filled with integrity when servicing my car. Thankful for a trusted dealership! when servicing my car. Thankful for a trusted dealership! More

Pleasant staff and a clean waiting room. Fred was helpful and attentive. However the cost of an oil change was extreme. Fred was helpful and attentive. However the cost of an oil change was extreme. More

Very good service and nice people they are gentle ,and fast clean service I like that. fast clean service I like that. More

Work was done as expected, they checked out anf pointed out a bunch of issues in their inspection. out a bunch of issues in their inspection. More

Easy to set up appointment, communication was good about things that needed to be worked on. things that needed to be worked on. More