Honda of Downtown Los Angeles

Ms. Tracie Kim, Mr. Joseph Giuliano, and Mr. Albert Hidalgo provide us an excellent service and a great buy experience. Ms. Tracie Kim's warm smile, welcome, and professional courtesy created a very s Hidalgo provide us an excellent service and a great buy experience. Ms. Tracie Kim's warm smile, welcome, and professional courtesy created a very strong first impression. She took time to answer all our questions and concerns. Mrs. Joseph Guiuliano understood my requirements and made it happen. Mr. Albert Hidalgo's financing expertise and friendly personality made the auto financing a breeze. It was my great pleasure working with true professionals. Ms. Kim called us a few days later to make sure you are happy and satisfied. Thank you very much for your excellent service and product. More

It was the first time I bought a car and Mr. Jay Sung was very helpful and kind. He helped getting me the price I wanted and nicely explained the vehicle! He takes care of the customers very well. very helpful and kind. He helped getting me the price I wanted and nicely explained the vehicle! He takes care of the customers very well. More

They had the car I wanted, made the deal with a trade in and received the amount that I wanted. Gave me the best price and beat out other offers that I had been given, drove away in about three hours and received the amount that I wanted. Gave me the best price and beat out other offers that I had been given, drove away in about three hours More

Juan Salazar in the service department is always extremely helpful and courteous and he had a big part in my deciding to purchase a new vehicle. The sales consultant, David Orellana, was extremely p extremely helpful and courteous and he had a big part in my deciding to purchase a new vehicle. The sales consultant, David Orellana, was extremely patient, attentive, and knowledgeable. The finance manager, Cynthia Cubero, helped me to secure the financing necessary to drive my new vehicle home. More

They dont know how to explain things.actually they dont want to explain any thing to you.they are really rude.they treat you like trash. want to explain any thing to you.they are really rude.they treat you like trash. More

I purchased my car from Honda of Los Angeles almost a week ago. This Honda dealership was by far the best customer satisfaction service I ever received knowing this is/was my first car purchase. I emaile week ago. This Honda dealership was by far the best customer satisfaction service I ever received knowing this is/was my first car purchase. I emailed the internet manager and he gave me a great deal that I could not refuse. I was well taken care of by salesman Mike P. He was honest and willing to answer questions & concerns you have. He was well knowledgable of the car I purchase. I know for sure my next car purchase will be at this dealership. More

E'ero Polus was very helpful in guiding me through the process of purchasing my first new vehicle! I will definitely visit again in the future. process of purchasing my first new vehicle! I will definitely visit again in the future. More

This was the best service I have received from Honda. Everyone was very friendly & super helpful. Top of the line service!Honda of downtown LA is best in town. Everyone was very friendly & super helpful. Top of the line service!Honda of downtown LA is best in town. More

I would highly recommend this dealership to anyone looking to purchase a new Honda or a used car. I was referred to this dealership because my sister purchased a car from there and they really gave h looking to purchase a new Honda or a used car. I was referred to this dealership because my sister purchased a car from there and they really gave her a great deal. When I went with my wife, we also took her sister and they both ended up buying cars from that dealership. Freddy Flores our sales man was superb! He paid attention to our needs and sold us a car that was perfect for my wife and sold my sister-in-law the same model. The only problem that we had was with the finance lady that was initially helping us. I forgot her name (I think I'm blocking it out from my mind because she ticked me off so bad), but then Tony stepped in and made us very happy. When the vehicle was delivered they made sure that my wife's phone was paired, she knew where everything was, and was comfortable with how to use them. I would recommend this dealer (especially Freddy Flores) to anyone looking for a car. More

Anyone in the market for a Honda should definitely visit this dealer. I leased a new Civic and I'd rate my overall experience at a 12 on a 1-10 scale. You won't get this sort of honest, respectful treatment this dealer. I leased a new Civic and I'd rate my overall experience at a 12 on a 1-10 scale. You won't get this sort of honest, respectful treatment at any other car dealer. More