Honda of Freehold
Freehold, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 7,329 reviews
She is very helpful. Sales person and.she helped me a lot to fined best way to fined the best car and best way to finace. I would. Recommend this dealer to many people and if you are going to use this dealer to fined best way to fined the best car and best way to finace. I would. Recommend this dealer to many people and if you are going to use this dealer you must see justine because she did a great job. She was very knowledgeable about the product and was a great help. More
Justine was a pleasure to deal with. The car buying experience can at times be very unpleasant but Justine was fair and seemed honestly committed to making this deal. She was very professional yet frie experience can at times be very unpleasant but Justine was fair and seemed honestly committed to making this deal. She was very professional yet friendly.David was instrumental in helping forge a great deal. He kept in constant contact with me via e-mail but he exhibited a great balance in keeping me updated without badgering.I have been a customer of this dealership for nearly 25 years and it is this type of service that keeps me coming back. Denis Monaghan More
Evelyn was great sshe provided great services and worked with me on getting the price to where I felt comfortable. I would recommend Honda of Freehold however you must ask for Evelyn Freitag to be your s with me on getting the price to where I felt comfortable. I would recommend Honda of Freehold however you must ask for Evelyn Freitag to be your sale rep through the car buying process. The car dealership is clean and the service is great. I did'nt feel any pressure. More
Ed Marchese is the definition of a professional. He truly understands the product he is selling and understands how to put together a deal. There were no games, at Freehold Honda. Typically, dealing truly understands the product he is selling and understands how to put together a deal. There were no games, at Freehold Honda. Typically, dealing with the finance department is compared to a trip to the denist. Not at Freehold Honda, the numbers Ed Marchese quoted were the numbers on the paper work. Dean in the finance group took the time to explain the paper work and made it a very pleasant experience. This is my third lease from Freehold Honda and never had a bad experience with the Service Department. They keep too scheduled appointments and aren’t afraid to offer a loaner car when needed. I highly recommend Freehold Honda and ask for Ed Marchese, you won’t regret it. More
After doing my homework and deciding which new car I wanted (the Odyssey EX-L) and how much I was willing to pay for it, I went to Honda of Freehold after having a bad experience in another dealership e wanted (the Odyssey EX-L) and how much I was willing to pay for it, I went to Honda of Freehold after having a bad experience in another dealership earlier in the evening. I arrived close to 8:30PM and was cordially greeted by Mr. Rickards. He had the car that I wanted and sold it to me at a more than fair price. I left the dealership at 10pm and I picked up the car the next day. The dealership itself was modern, well-lit and spotless. I felt I was in a quality place. Even though I declined the extended warranty offered by the finance manager, I never felt forced or coerced into purchasing it. Mr Rickards, my salesman, explained all aspects of the car to me. Both men were extremely professional. I felt like a valued customer. One nice thing about this purchase was that they did not soak me with the documentation fees. Other dealerships have fees in excess of $300, but not Honda of Freehold - I paid less than $200 in documentation fees. This is my third Honda, and like the others, I love it! I would recommend Mr. Rickards and this dealership to anyone wanting a car. More
Sales person informed that I would be purchasing a vehicle and that I would pick it up that night after work, dealership had all needed information and it still took (2) hours to finalize the paperwor vehicle and that I would pick it up that night after work, dealership had all needed information and it still took (2) hours to finalize the paperwork. F&I person very aggressive about needing GAP insurance on vehicle I refused it 3 tiimes before he stop indicating that I neede it, all extra packages he tried to sell included this GAP insurance could he be getting a commision from it???? More
I was told about Honda of Freehold by a friend who new my I was told about Honda of Freehold by a friend who new my lease was coming to end.I told him that i loved Honda and that i never had any problems I was told about Honda of Freehold by a friend who new my lease was coming to end.I told him that i loved Honda and that i never had any problems with a Honda vehicle .He then told me about Joe Gravino. I contacted Joe and from the first call he was friendly and easy to talk to . I never felt rushed into any deal .Joe gave me the opportunity to speak about my concerns and was eager to help my wife and i get into the vehicle that we wanted. At no point during our business with Joe or any one else at Honda of Freehold did we feel we were just around fast talkers that were only concerned with selling a car. When i went to meet Joe for the first time i was greeted by friendly service at the front desk. I had two appointments and in both cases i never had to wait to speak to Joe. As soon as i sat down i was offered coffee. I must have called Joe about 10 times going over different options for my wife and i and in every case Joe was helpful and we went over everything i needed to speak to him about. On a few occasions i left him a voice mail and he always got back to me. I had no problem with the price of the vehicle cause Honda is very well made and worth the money. Its about dependability and peace of mind when your on the road. As far as overall experience let me put it like this. I have been leasing from Honda since 2003 and this is the best experience i have had with a dealership. Keep in mind i am not a NJ resident so for me to stay in my area would be easier ,but i would not hesitate for a minute to go back to Joe in Freehold. It's worth the effort when you get service like i did. I currently have a 2006 civic that goes back in november and i already told joe we will back to get a new one with him. Thank you Honda and Joe Gravino Richie and kathryn Santa More
We were extremely impressed with this dealership. While browsing in the dealership each associate made eye contact, asked if we needed time or help, and offered any further assistance. We did not feel pre browsing in the dealership each associate made eye contact, asked if we needed time or help, and offered any further assistance. We did not feel pressured or rushed in any way. The General Sales Manager came out of his office and chatted with us and wanted to get to know us since it was our first time in the dealership. When the decision was made the paperwork was completed quickly and correctly. We were also so surprised when we returned to pick up the car because our aggreed upon payment was lowered due to a thorough search by the helpful staff member. We will highly recommend this dealership to our family and friends. More
I came from Out of state to purchase a used vehicle. They knew that If I was happy with the vehicle, I would take delivery of it immediately. The vehicle was prepped & ready when I arrived. I later discovere knew that If I was happy with the vehicle, I would take delivery of it immediately. The vehicle was prepped & ready when I arrived. I later discovered that the antennae was missing. I purchased one from a local dealer & they promptly reimbursed me. Sales staff was friendly & returned all of my calls in a timely fashion. More
We would not recommend this dealership. This dealership was to pushy and over priced. They were trying to sell us a 2008 CRV EX-L for the same price as a 2009. When we realized that we could not afford t was to pushy and over priced. They were trying to sell us a 2008 CRV EX-L for the same price as a 2009. When we realized that we could not afford their asking prices on either a CRV EX or CRV EX-L, they tried to push us into a lease. They were not friendly and it was not a comfortable atmosphere. I would suggest some training on some new sales pitches. I guess this is why the dealership was empty and we were able to purchase a new 2009 CRV EX within our budget at another dealership. Good luck Freehold Honda staying in business in such a competative market with such horrible sales service. They only thing you have going for yourself is the Honda name selling it's own product or otherwise you would be out of business. More