Honda of Freehold - Service Center

It was a great experience. Cole was excellent. His communication on what needed to be done, the cost and when the car would be ready was perfect. Cole was excellent. His communication on what needed to be done, the cost and when the car would be ready was perfect. More

Brought vehicle in for recall on fuel tank pump. When we got the vehicle back, the fuel gauge remained on full, and my wife ran out of gas while driving. It was corrected, but we also experienced so When we got the vehicle back, the fuel gauge remained on full, and my wife ran out of gas while driving. It was corrected, but we also experienced some issue with the heating and air conditioning function. occasionally, the driver's side would blow cold air when the heat was on and visa-versa. More

If I come to you from Brooklyn, it means I really appreciate you and your service, despite the fact that I spend an hour on the road. appreciate you and your service, despite the fact that I spend an hour on the road. More

Cole was a pleasure to work with. Provided excellent support with the repair of my car. He was helpful and courteous, and kept me updated from start to finish! Provided excellent support with the repair of my car. He was helpful and courteous, and kept me updated from start to finish! More

Kind, considerate, courteous. Our customer service post was really great and kept us informed every step of the way as to what was going on I would highly recommend him Our customer service post was really great and kept us informed every step of the way as to what was going on I would highly recommend him More

I have called 5 times to schedule a recall service appointment on my Ridgeline. The first time I was transferred to Nick's phone, left a message never got a call back. Next 3 times spoke with a male appointment on my Ridgeline. The first time I was transferred to Nick's phone, left a message never got a call back. Next 3 times spoke with a male who said he would leave Nick a message, no call back. Today I called on their recall line and all the phone did was ring. The operator eventually picked up and transferred me back to service where it rang a couple of times then disconnected. Their mantra, Always better than the competition needs a lot of work. More

Cole was very helpful when I had my Ridgeline serviced for brakes. He communicated well throughout the process. for brakes. He communicated well throughout the process. More

Very slow and not on time with scheduled maintenance. Booked a rapid appointment and was there 3 hours for a routine oil change. Car went through the “car wash” at the end and was returned to me muddy an Booked a rapid appointment and was there 3 hours for a routine oil change. Car went through the “car wash” at the end and was returned to me muddy and filthier than when I arrived. More

He was courteous and explained everything to me. He took his time to answer any questions I had with confidence. Overall good experience He took his time to answer any questions I had with confidence. Overall good experience More

It was quick and easy to have my car serviced. My only question is about the AI appointment maker on line. that was not helpful. But when I went direct - all was good! My only question is about the AI appointment maker on line. that was not helpful. But when I went direct - all was good! More