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5,257 Reviews of Honda of Freehold - Service Center
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March 28, 2022
I give service an excellent rating I recommend this dealership highly so nice dealing with Cole dealership highly so nice dealing with Cole More
by dorisaversano
Verified CustomerEmployees Worked With
March 27, 2022
Service was prompt. Service department was very helpful. Wait time was minimal. I received the car back clean. Service department was very helpful. Wait time was minimal. I received the car back clean. More
by ristik57
Employees Worked With
March 27, 2022
Very friendly and thorough with service. However, the approach to servicing vehicles does not make sense. I’ve waited in their very nice waiting room for 4 hours for an oil change and tire r However, the approach to servicing vehicles does not make sense. I’ve waited in their very nice waiting room for 4 hours for an oil change and tire rotation. This time I left my car there and it was there from 8:30am until 4:15pm. Again just for a tire rotation and oil change. They apologized and said they’re short staffed…I understand being short staffed and overwhelmed but then they should not accept this many cars to be serviced throughout the day. Customers time needs to be considered and valued. More
by econrad416
Employees Worked With
Celine
March 27, 2022
Are you thought this was going to be in the thousands of dollars it ended up costing me all the $177 thank you for being honest dollars it ended up costing me all the $177 thank you for being honest More
by Kennitfl
March 27, 2022
Service was easy, fast and reliable. Car was finished in a timely manner. Everyone was helpful and friendly Car was finished in a timely manner. Everyone was helpful and friendly More
by CAMARKOW
Employees Worked With
March 25, 2022
very good customer service and they always try to help you I’m happy I'm happy how they treated me you I’m happy I'm happy how they treated me More
by LGUAMAN82
Employees Worked With
March 25, 2022
I have been a costumer of Freehold Honda for over 8 years and my wife and I, we are very satisfied we your performance. Looking forward to receive your service for many years to come. Thanks so much. and my wife and I, we are very satisfied we your performance. Looking forward to receive your service for many years to come. Thanks so much. More
by vidaplenaenel
Employees Worked With
March 25, 2022
Stay away from this place! !! In November 2021 I had taken my CRV to Freehold Honda with an issue with rear door not locking even after the car is locked using the fob. After !! In November 2021 I had taken my CRV to Freehold Honda with an issue with rear door not locking even after the car is locked using the fob. After initial investigations, the service adviser let me know that the issue is with the actuator. After couple of visits, they said the actuator is good, but the issue is with BCM. They even had their foreman check the car and confirmed that the BCM is faulty. They said they need to order BCM, but that is back ordered. I made couple of inquiries after few weeks about the part, but they said the part is still not available. After waiting for 4 months for a call from Freehold Honda, today I took the car to another Honda service center, and they were able to easily diagnose the issue, which was just a damaged wire. I got it fixed in couple hours. I also came to know that BCM was never back ordered. Overall Freehold Honda service gets an F rating for their pathetic workmanship More
by Sandy
Employees Worked With
Claudia
March 24, 2022
They are always treating there Clients very well I appreciate that especially in these times Eric is such a Pleasure to deal with and others Thank You Debbie appreciate that especially in these times Eric is such a Pleasure to deal with and others Thank You Debbie More
by DEBBIEEDEL
Employees Worked With
