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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,319 Reviews

5,319 Reviews of Honda of Freehold - Service Center

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March 16, 2022

Excellent communication and knowledge of the vehicles makes dealing with them a plus and rep is excellent as well More

by Rich K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Rich K responded

Thanks again

March 16, 2022

My steering wheel was extremely dirty after picking up my vehicle. It took two wipes to get all the grease and dirt off the wheel. ( I have pictures) I was disappointed with the disregard for cleanliness esp More

by DAVIDCGULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Mutchler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Honda of Freehold responded

We apologize for your experience in our service department and appreciate the feedback.

March 16, 2022

The service team is very nice and I like how they are updating the changes. More

by GADIPUDI.SATYAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

Great place to service cars. My experience with the service rep and cashier was pleasant and helpful. More

by o.awoyode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Jake Hendricks
March 15, 2022

Last Saturday I took Honda Odyssey 2006 to Honda freehold for sliding door problem.As per service representative that has fixed but problem is still there. I have been calling to service department and servi More

by an30eesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Mutchler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Honda of Freehold responded

We apologize for your experience with the service department. Please reply back with your full name and we will have someone call you as soon as possible.

Mar 15, 2022 -

an30eesh responded

Anil Kurria

March 15, 2022

Oil changes package of 4 are convenient and fast. Good bargain to buy upfront and worth the price More

by ROYEMILIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
March 15, 2022

Our Service Rep, Cole, discussed with us the service plan for our 2018 Honda CRV and, most important, pointed out we needed a new rear tire, which he measured the tread there for us. We brought it in for oil More

by BAMCCULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

We arrived on time and was greeted immediately. The gentleman that helped us was very knowledgeable and efficient. The waiting area was comfortable and clean. More

by cfracalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2022

Polite, informative and overall good experience even though the wait time was over 4 hours. More

by WRXOwner1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2022

Professional and deliver service on timely manners, process explained prior and after providing services (Thanks) More

by peter.georgy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Honda of Freehold responded

Thank you so much for your business and 5 star review!

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