5,319 Reviews of Honda of Freehold - Service Center
Customer service was great. Steven was very helpful and fixed the issue with my car in a matter of days Steven was very helpful and fixed the issue with my car in a matter of days More
Loved everyone! Clean, friendly and on target re: timing of the service. Thank so much! Clean, friendly and on target re: timing of the service. Thank so much! More
They were courteous and helpful. Pretty quick service. Everyone was very friendly. My representative Cole was awesome . Pretty quick service. Everyone was very friendly. My representative Cole was awesome . More
I arrived at 7:25 for my 7:30 appointment. They were supposed to be open at 7:00am. I pulled up and automatic doors did not open. I sat and waited. I saw a person sitting inside at a desk look They were supposed to be open at 7:00am. I pulled up and automatic doors did not open. I sat and waited. I saw a person sitting inside at a desk looking right at me but they made no attempt to open the door or greet me. I waited until 7:35 and tried to call. I got no answer. By that time the person I saw inside was not there anymore so I banged on the glass doors to try to get someone's attention. They heard and answered the door and gave me a hard time because they felt I hard knocked too hard. No apology was given for making me wait or not realizing that I had a 7:30 appointment. More
Had a 230 appt left almost at 6pm had issues with my screen,was told there was an update and still waiting screen,was told there was an update and still waiting More
Eric the service writer is an awesome man and did his job at 100%. I would hope they take care of an employee like Eric. I personally worked for a Honda dealer for 23 years as a tech and worked with a lot of at 100%. I would hope they take care of an employee like Eric. I personally worked for a Honda dealer for 23 years as a tech and worked with a lot of service writers, and have to say that Eric really accommodates the customer and is an honest man…. More
Great service. Great attitudes. Very efficient. Great atmosphere and facility. Job well done by all. Keep up the good work. Great attitudes. Very efficient. Great atmosphere and facility. Job well done by all. Keep up the good work. More
Great service. Process when smooth. Fast work. Thank you Honda for the help. Will be back Process when smooth. Fast work. Thank you Honda for the help. Will be back More
The work done on the car was great. But my visit lacked customer service. This was my first time bringing my car to this dealer & nobody greeted me. The car wash was supposedly down. I But my visit lacked customer service. This was my first time bringing my car to this dealer & nobody greeted me. The car wash was supposedly down. I would’ve appreciated if a service rep would’ve gone over what was done to my car. More