Back

Honda of Freehold - Service Center

Freehold, NJ

4.6
5,319 Reviews

5,319 Reviews of Honda of Freehold - Service Center

Sort by
March 10, 2022

Customer service was great. Steven was very helpful and fixed the issue with my car in a matter of days More

by Rachelneuman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

Loved everyone! Clean, friendly and on target re: timing of the service. Thank so much! More

by Frosty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez
March 10, 2022

They were courteous and helpful. Pretty quick service. Everyone was very friendly. My representative Cole was awesome . More

by SUNSHEYNE2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

I arrived at 7:25 for my 7:30 appointment. They were supposed to be open at 7:00am. I pulled up and automatic doors did not open. I sat and waited. I saw a person sitting inside at a desk look More

by AFALCO240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Mar 11, 2022 -

Honda of Freehold responded

We apologize for the experience you had in our service department and appreciate the feedback.

March 10, 2022

Had a 230 appt left almost at 6pm had issues with my screen,was told there was an update and still waiting More

by ADL1086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Mutchler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Honda of Freehold responded

We apologize for the experience waiting in our service department and appreciate your feedback.

March 10, 2022

Eric the service writer is an awesome man and did his job at 100%. I would hope they take care of an employee like Eric. I personally worked for a Honda dealer for 23 years as a tech and worked with a lot of More

by GFISHMAN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Easy to make appointment. Easy check in. Car ready when expected. Associates friendly when checking in. More

by Lifesabeach714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Jake Hendricks
March 09, 2022

Great service. Great attitudes. Very efficient. Great atmosphere and facility. Job well done by all. Keep up the good work. More

by BASTARACHELouis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Barrett
March 08, 2022

Great service. Process when smooth. Fast work. Thank you Honda for the help. Will be back More

by RIANNAJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2022

The work done on the car was great. But my visit lacked customer service. This was my first time bringing my car to this dealer & nobody greeted me. The car wash was supposedly down. I More

by lidia616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mar 11, 2022 -

Honda of Freehold responded

We apologize for the experience you had in our service department and appreciate the feedback.

...
177
...