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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,260 Reviews

5,260 Reviews of Honda of Freehold - Service Center

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February 16, 2022

Honda of Freehold listened to my issue and made sure to make room for my vehicle on the same day. Once arrived, there was no wait and my car was fixed in short order. They far exceeded my expectations. More

by FRANK2086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

Al the staff in the service department are friendly and courteous. They make sure all of your needs are met in a very timely matter. Wouldn’t go anywhere else for service on my vehicle. More

by JBISHOP31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Hernandez
February 15, 2022

Friendly and fast service. Dealership is more expensive than others, but accepted coupon from another dealership to make service price more reasonable. More

by NYRANGERS62388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Oliveira, Christina Barrett
February 15, 2022

You changed my door cylinder and did not match the biting codes. I will be disputing the bill or worse. I have started the internet review process of what has happened since. I am junking my car to th More

by Integrity11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole Craven
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Jessica Sanchez
Feb 15, 2022 -

Honda of Freehold responded

We apologize for your experience with the service department. Please give me a call direct at 732-414-3721 to discuss. Sal Hernandez Service Manager

Feb 15, 2022 -

Integrity11 responded

No thank you

February 15, 2022

People were helpful and the servicing was done on time. Team reached out to me to inform me about the recall More

by uxamit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

Very knowledgeable about the car. Took care of my car right away and fixed my rear wiper correctly More

by LENNYTROPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
February 15, 2022

The team completed a safety recall and an oil change on my car. The vehicle was finished when they said it would be. However, it was difficult to make an appointment because the phones were often busy. More

by tjm344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
February 15, 2022

Cole is AWESOME! ! First class service. The car wash could have been better. First great experience all in all. More

by BENNYGENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2022

Easy to deal with, very responsive, solved all of my concerns, very friendly and knowledgeable tech More

by MGONNELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2022

Eric was very helpful and answered all questions. Service was quick and informative pleasant surroundings More

by MARSHMF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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