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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,257 Reviews

5,257 Reviews of Honda of Freehold - Service Center

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January 27, 2022

Service department was very effective service manager was helpful and kind and knowledgeable. Overall pleasant experience. More

by rgras122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

An excellent job,above & beyond! Staff was accommodating & knowledgeable of what he is doing.He did his job in a timely manner. More

by ARMIEJOY_REYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Good service. Communication could be better. Received an oil change and engine light was on. Car only has 12,000 miles. When I picked up the car I thought they fixed the engine light problem. That next da More

by JRIZZO0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 26, 2022 -

Honda of Freehold responded

We apologize for your experience in our service department, please give me a call directly to discuss at 732-414-3721. Sal Hernandez Service Manager

January 26, 2022

Located very near to the house and very easy and quick drop off, pick up available. Appointments easy to get. More

by KRISH_BHUJLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
January 26, 2022

The service rep took time to document my concerns and explain options available to me. I was satisfied by the quality of work and customer experience More

by SYN229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Had my car towed to the service center due to a dead battery. Claudia handled my service perfectly. I got a new battery and oil change, along with recommended services, and easy contactless payment. Lo More

by Crao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia gets five stars
Jan 26, 2022 -

Crao responded

Thank you.

January 25, 2022

I had an appointment for routine service on my 2021 CRV. I was signed in as soon as I arrived and the service was completed well within the time frame they gave me More

by JCMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
January 25, 2022

Every one was really kind and helpful. I felt like I was in good hands. More

by SPINELLISAL98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Jake Hendricks
January 25, 2022

I had a very good experience when I went to the dealership. Eric was very helpful, the waiting area is very clean and welcoming, and service was fast. More

by KEYBO745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

Great serviceThey take good care of their customersFast Great service They take good care of their customers Fast service Great dealer in freehold Nj More

by ALEX4C1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
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