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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,251 Reviews

5,251 Reviews of Honda of Freehold - Service Center

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January 15, 2022

I have done this before. Cordial and efficient service was given and the waiting area was clean, with a. Short wait period. More

by MARI1FRED
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez
January 15, 2022

My service rep, Eric provided excellent service. I left feeling my car was secure to drive. I highly recommend. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

The staff is always courteous and extremely helpful. Considering the Way things are all over they are doing a great job More

by RBINDASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Jake Hendricks
January 14, 2022

The maintenance process was fast and easy. The job was completed professionally. I plan on coming back for all future maintenance of my car. More

by alanwpeck1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Jake Hendricks
January 14, 2022

Great employees, work was completed fast, no issues with anything. Genuinely keep coming back to this specific location because the service is just better More

by tombauer289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Took very good care of me and made sure I was up to date with everything and I didn’t have to come back More

by Talia
Recommend Dealer
Yes
Employees Worked With
Jake Hendricks
January 13, 2022

Nothing positive to say about the Dealership but the service personnel are very helpful. Fifteen More

by ee130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

Everything ran smoothly but I wish that the pricing was more uniform with other dealers. I paid $35 more for my alignment than going to another Honda dealer... More

by Sciguy4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

2 hours and 45 minutes for an oil change and oil filter was toooooo long to sit and wait. Maybe if they earned me it would be such a long time I wouldn’t be so salty. But yeah, wayyyyy toooo loooong ! More

by purrtender2
Recommend Dealer
No
Employees Worked With
Jan 15, 2022 -

Honda of Freehold responded

We appreciate the feedback unfortunately due to the pandemic our service department is short staffed. We apologize for your inconvenience.

Jan 15, 2022 -

purrtender2 responded

Completely understandable but should have been forewarned. I could have made arrangements for another day or for someone to pick me up in stead of wasting nearly 3 hours in a service center.

January 13, 2022

Made appointment online easily; due to conflict had to be done quickly; fully met my expectations for More

by STEINBERG29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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